EP1288802A1 - System and method for operating information terminals playing commercials - Google Patents
System and method for operating information terminals playing commercials Download PDFInfo
- Publication number
- EP1288802A1 EP1288802A1 EP01120827A EP01120827A EP1288802A1 EP 1288802 A1 EP1288802 A1 EP 1288802A1 EP 01120827 A EP01120827 A EP 01120827A EP 01120827 A EP01120827 A EP 01120827A EP 1288802 A1 EP1288802 A1 EP 1288802A1
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- EP
- European Patent Office
- Prior art keywords
- product
- data
- information
- data carrier
- system user
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
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Classifications
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q20/00—Payment architectures, schemes or protocols
- G06Q20/08—Payment architectures
- G06Q20/20—Point-of-sale [POS] network systems
- G06Q20/202—Interconnection or interaction of plural electronic cash registers [ECR] or to host computer, e.g. network details, transfer of information from host to ECR or from ECR to ECR
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q20/00—Payment architectures, schemes or protocols
- G06Q20/08—Payment architectures
- G06Q20/20—Point-of-sale [POS] network systems
- G06Q20/203—Inventory monitoring
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F17/00—Coin-freed apparatus for hiring articles; Coin-freed facilities or services
- G07F17/16—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for devices exhibiting advertisements, announcements, pictures or the like
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- G—PHYSICS
- G11—INFORMATION STORAGE
- G11B—INFORMATION STORAGE BASED ON RELATIVE MOVEMENT BETWEEN RECORD CARRIER AND TRANSDUCER
- G11B27/00—Editing; Indexing; Addressing; Timing or synchronising; Monitoring; Measuring tape travel
- G11B27/002—Programmed access in sequence to a plurality of record carriers or indexed parts, e.g. tracks, thereof, e.g. for editing
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- G—PHYSICS
- G11—INFORMATION STORAGE
- G11B—INFORMATION STORAGE BASED ON RELATIVE MOVEMENT BETWEEN RECORD CARRIER AND TRANSDUCER
- G11B2220/00—Record carriers by type
- G11B2220/20—Disc-shaped record carriers
- G11B2220/21—Disc-shaped record carriers characterised in that the disc is of read-only, rewritable, or recordable type
- G11B2220/213—Read-only discs
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- G—PHYSICS
- G11—INFORMATION STORAGE
- G11B—INFORMATION STORAGE BASED ON RELATIVE MOVEMENT BETWEEN RECORD CARRIER AND TRANSDUCER
- G11B2220/00—Record carriers by type
- G11B2220/20—Disc-shaped record carriers
- G11B2220/25—Disc-shaped record carriers characterised in that the disc is based on a specific recording technology
- G11B2220/2537—Optical discs
- G11B2220/2545—CDs
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- G—PHYSICS
- G11—INFORMATION STORAGE
- G11B—INFORMATION STORAGE BASED ON RELATIVE MOVEMENT BETWEEN RECORD CARRIER AND TRANSDUCER
- G11B2220/00—Record carriers by type
- G11B2220/20—Disc-shaped record carriers
- G11B2220/25—Disc-shaped record carriers characterised in that the disc is based on a specific recording technology
- G11B2220/2537—Optical discs
- G11B2220/2562—DVDs [digital versatile discs]; Digital video discs; MMCDs; HDCDs
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- G—PHYSICS
- G11—INFORMATION STORAGE
- G11B—INFORMATION STORAGE BASED ON RELATIVE MOVEMENT BETWEEN RECORD CARRIER AND TRANSDUCER
- G11B2220/00—Record carriers by type
- G11B2220/40—Combinations of multiple record carriers
- G11B2220/41—Flat as opposed to hierarchical combination, e.g. library of tapes or discs, CD changer, or groups of record carriers that together store one title
Definitions
- the invention relates to a system for operating information terminals, at which a system user provides a variety of information terminals for customers.
- Each information terminal has a playback station for acoustic and / or optical reproduction of at least part of information, on a data medium product intended for purchase, e.g. one CD (compact disc with audio signals), DVD (digital versatile disc with Audio and video information) or a computer game (e.g. a CD-ROM with software, audio and video data).
- a scanner is attached, one on the disk product attached product identification scans.
- Such a system is from DE 299 14 175 U1 by the same applicant known as the "Music Browser".
- the system user is a local one Data processing system installed.
- a local database for the customer Information, for example music clips, video clips or Computer game clips accessed by this playback station to the customer emits.
- This information is the local data processing system transmitted from a remote control center.
- This headquarters contains in an archive of a large number of such music clips, video clips or Computer game clips, i.e. identical or similar data of a variety of Data carrier products, whereby these data are suitable for the customer good impression and an overview of the respective data carrier product to give.
- the system user can local Update database. Up to several million can be stored in the central archive Pieces of disk products are kept ready from which a large number of system users receive the required information.
- a customer can use a CD or a DVD or CD-ROM Listen to or watch the sample and will be positive for your purchase decision affected.
- the CD or DVD does not have to be removed from the packaging itself can be taken, but can be via the local data processing system retrieved from the local database.
- the playback station with the The scanner can be operated by the customer himself. In this way is the trial play of CDs or DVDs in one Automated sales business.
- the aforementioned DE 299 14 175 U1 is hereby incorporated by reference into the disclosure content of the present Patent application included.
- EP 0 969 469 A1 from the same applicant discloses a method for providing known from pieces of music in which the information about a data carrier product, e.g. a CD or DVD, from a control center in online mode transmitted to the local data processing system and local database becomes.
- a playback station gives at least part of that on the CD or DVD stored information for trial listening and trial viewing.
- the aforementioned EP 0 969 469 A1 is hereby incorporated by reference into the disclosure content of the present patent application included.
- WO 98/02885 by the same applicant contains an archive in the form of a Database described. In this archive a large number of pieces of Disk products are saved. This publication is also hereby published included in the content of the present patent application.
- This task is solved for a system of the type mentioned at the beginning by that data for at least one commercial is provided for local control at the playback terminal of the information terminal issued to customers in addition to information about the data carrier product becomes.
- the commercial can contain acoustic and / or visual information contain.
- the playback station is used twice, namely on the one hand for trial listening or trial viewing of data carrier products and on the other hand, to inform the customer with the help of commercials.
- the technical systems are used to support the system users of sales and to increase comfort for the customer even better used.
- the information terminals are in one Sales shop accepted by customers to a high degree and at Trial listening or trial viewing can be used. Such an information terminal is highly frequented and therefore particularly suitable, without annoyance of the customer when contacted directly by sales personnel to inform them further.
- the system user is, for example, a trading company, possibly with several branches, which has a close data connection with the system operator who operates at least the head office.
- the data traffic between the local Stseuerung and the central data processing via the IP network is handled via the worldwide Internet.
- the required commercials can be in one embodiment of the invention be stored in a local database by the system user.
- the system user himself has to prepare the commercial and to take care of the software management of the commercial.
- a preferred variant provides that the central office has a commercial database provides in which a variety of commercials are stored, wherein the system user selects at least one commercial that e.g. the local Database transmitted and output from the playback station. at In this variant, the commercials or the data for this are in the head office processed and managed by software. In this way, different System users benefit from the central commercial database pull. It may also be possible that different system users have the same Get the commercial from the commercial database. The common Administration of commercials for different system users also increased the economy.
- a special embodiment of the invention provides that the scanning device, which the product label attached to the data carrier product, for example in the form of a barcode can be statistically evaluated. This evaluation can e.g. in the local Data processing system take place. However, the statistics are preferably in the central data processing system. The system user can then retrieve the statistical data via the central data processing system. Using the statistical data, the system user is informed about the behavior of the Customers informed. For example, the statistics can scan the frequency Play disk products. Because of this frequency with which Customers can access a specific data carrier product, the system user find out very quickly which disk products are special be asked. In this way, he can optimize his inventory and improve profitability. For example, the statistics also a ranking of the various data carrier products offered play. Such a ranking can be per day or per week and / or per information terminal or groups of information terminals are created. The system user can use the ranking to change customer behavior determine and schedule accordingly.
- the information terminal has one Product presentation area, which is in the customer's access area the reproduction of the acoustic and / or optical information on the Play station is.
- the product presentation area at least one product intended for purchase.
- the information terminal will operated by the customer himself. For example, when listening to a CD the customer puts on the headphones, sets the desired volume and listen to the music. While listening to the music, he stays at the information terminal stand and let his eyes wander. If now in the access area a product is presented to the customer, this product falls to the customer inevitably. This attention can do that cause him to be more interested in this product.
- the product must may not necessarily be a disk product, for example other small devices or even models of them are presented.
- the product presented is a current and particularly one product of great public interest.
- the one reproduced by the reproduction station Advertising spot which in addition to information about the one selected by the customer Disk product is issued in the product presentation area presented product concerns.
- This disk product can for example, a piece on the top of a hit list or it can be presented based on other marketing considerations.
- the customer will also become a customer through the commercial in the product presentation area located disk product informed and his curiosity is further awakened.
- a further development of the system provides that the system user sees that one or more information terminals in the respective product presentation area Media product to be presented depends on the determined selects statistical data. E.g. in the shop of a system user a particular disk product is in little demand while from competition observation he knows that this data carrier product is very popular with the audience, so he can meet the demand in his Increase retail store, such a disk product for the Select product presentation area and thereby increase demand.
- Another development can provide that statistical data on selected Information terminals are determined, for example on test information terminals, that have a special market position. In stores or even in certain branches at certain information terminals be available to an audience that is particularly sensitive to new products. By observing this audience and their demand behavior a sales trend can be determined. The statistical data of such test information terminals can then be used to control sales behavior influence broader sections of the public. For example it is conceivable that such information terminals in stores with trend-setting character. In stores with more provincial The character and the corresponding audience then become those Disk products advertised through commercials and product presentations, preferred by the audience with trend-setting behavior have been.
- the system can be used particularly advantageously if the system user in several branch offices that are at a distance from each other managed. Every information terminal can be accessed via the central data processing system be controllable. The system user can then go through Access to the central data processing system to record commercials Taxes. In addition, the system user can access the central Data processing system for the presentation of products in the product presentation area Taxes. In this way, a system user can Improve demand in his stores and optimize his market strategy. Several information terminals can also be grouped together become. These information terminals are then inside the group, preferably controlled and evaluated in the same way, preferably via the Internet.
- the system is characterized in that that the central data processing system comprises an Internet portal, wherein the system user via the Internet using an access procedure that identifies him accesses the data provided by the internet portal.
- This Data is then the data, e.g. Music clips, video clips or computer game clips, about the information from data carrier products, the commercial data, the statistical and tax data for the presentations of products in the product presentation area.
- a method for operating specified by information terminals uses the above System and shows those already related to the system explained advantages and technical effects.
- FIG. 1 shows a local part 10 of the system for operating information terminals.
- the local part 10 contains two information terminals in this example 12 and 14, which are each constructed identically. Just that Information terminal 12 is shown in more detail. Of course, the local Part 10 contains a much larger number of information terminals.
- the information terminal 12 has a playback station 16 in the form of a Headphones for listening to CDs. In the event that DVDs or computer games the playback station has a video player, e.g. in the form of a personal computer with a monitor, and corresponding other devices. Furthermore, the playback station has adjustment devices (not shown) for adjusting the volume, changing lanes, for forwarding and rewinding and other actuators if necessary, for example, consoles for computer games.
- a scanning device 18 Furthermore contains the information terminal 12 a scanning device 18, with the help of which on the packaging of a data carrier product, CD, DVD or of a computer game, scanned barcode scanned as product identification becomes.
- a scanning device 18 In the immediate field of view and access of a customer above the playback station 16 with a product presentation area 15 one or more products 17 arranged.
- Both information terminals 12 and 14 are connected to a local data processing system 20, which in turn has access to a local database 22. For example, data from music clips or video clips are stored in this local database 22.
- the local data processing system 22 is connected via an interface 24 to the IP network (I nternet P rotocol) with a control center, whose structure is schematically illustrated in FIG. 2
- FIG. 2 shows the control center 26 as a block diagram.
- a central data processing system 30 is connected to the IP network.
- This central data processing system 30 accesses an archive 32 Form a database in which the data of a variety of music clips and Video clips and data about computer games are stored that are for sale Disk products are assigned. The number of saved Pieces can be several million.
- the central data processing system 30 also accesses a commercial database 34 to, in which data about commercials is stored. This Commercials are managed by the data processing system 30.
- an Internet portal 36 is shown, which is software realizes Internet access via the central data processing system 30.
- a system user uses this Internet portal 36 by going through the worldwide IP network accesses the Internet portal 36, as authorized to access identified and via menu navigation in the Internet portal 36 the necessary for him Fetches and / or sets data and / or triggers control functions.
- the overall system comprising parts 10 and 26 operates as follows.
- a system user logs on via Internet portal 36 and loads its local Database 22 in online mode with information, e.g. Music clip data or Video clip data, from archive 32. These data relate to those in the retail store of the data storage products available and to be sold by the system user. Refreshing the local database 22 with current data from the archive 32 can take place at regular intervals or automatically.
- Scanner 18 scans the bar code and sends the information to the local data processing system 20. This retrieves the information belonging to this product from the local one Database 22, for example audio data or video data. These dates are fed to the playback station 16.
- the user can use this Playback station 16, e.g. a headphone that belongs to the disk product and / or have a look.
- the system user continues to select one or more via the control center 26
- Commercials from the commercial database 34 the data for this will be transferred to the local data processing system 20 and the database 22. While the customer is listening to information about the data carrier product or have a look, these commercials are recorded. At the trial listening and test viewing, the customer is bound to the location of the information terminal 12. His attention is drawn to the product presentation area 15 directed in which the product 17, for example one or more data carrier products to get presented.
- the local database 22 When installing for the first time, the local database 22 is loaded with data according to a Inventory list of the relevant shop of the system user supplied.
- the necessary update (up-date) of the database due to the change in inventory can be done automatically by a customer is one that is not yet in the database of the local database Brings data carrier product to the information terminal 12, 14, which is scanned there becomes.
- the local data processing system 20 recognizes that the required Data is not available and requests this data from the IP network the head office 26.
- the center 26 then causes this data from the Central archive 32 sent to the local database 22 via the IP network and be forwarded from there to the information terminal 12, 14.
- the local database 22 to be dispensed with In another variant of the invention, the local database 22 to be dispensed with.
- the information terminals 12, 14 are each directly with the Central 26 connected via the IP network and received the necessary Data from the archive 32 or the commercial database 34 directly or via the local data processing system 20.
- the control function of the local data processing system can also be assigned to the relevant information terminal be, i.e. each information terminal 12, 14 has its own computer.
- Each information terminal 12, 14 preferably has its own IP address; It can communicate directly with the control center via this IP address.
- several information terminals are for one Group connected that has its own group-specific IP address.
- the system user can also select the commercials so that they contain information included that are not related to a disk product stand, which indicate, for example, small electrical appliances or other products. It is also possible that the commercial has general information contains and for example a general advertising message about a company concerns.
- a product 17 is preferably used in the product presentation area 15 Data carrier product presented, which is informed in the commercial. After the customer is bound to the location of the information terminal 12, his attention is also drawn to product 17 in the product presentation area 15 directed. Through the information in the commercial about this product advertising for this product will be further strengthened.
- the system user can use the Internet portal 36 statistical data on the frequency of use of the information terminals 12, 14 received. It can also provide statistical data on receive the frequency of use of certain data carrier products. aid The system user can use this information to present the data carrier product 17 in the product presentation area 15 and so define his Promote sales.
- the information terminals 12, 14 can be of benefit to the system user further promotions are used, in particular the scanning device 18 is used.
- an advertising medium e.g. a postcard that uses a barcode wearing.
- a barcode is then printed on it.
- the Customer who this data carrier product to an information terminal 12 or 14 brings and can be sampled there, using previously defined information informed about the playback station 16.
- the information can e.g. through the archive 32 and / or the commercial database 34 and / or the local database 22 are provided.
- a decoy advertising campaign the customer will receive a postcard with a promise to win, e.g. by lot, sent.
- the customer comes with this Postcard in the shop of the system user; at the information terminal 12 or 14, the barcode on the postcard is scanned and the Customer informed about this data carrier product and provided with commercials.
- branches 40, 42 are one in a schematic block diagram System user represented.
- Each branch 40, 42 contains a local data processing system 20, which is connected to the control center 26.
- the system user can be through an IP terminal 44, which is typically located in one of the branches 40, 42 is located, but also be present at any location can access the Internet portal 36 of the headquarters 26.
- IP terminal 44 which is typically located in one of the branches 40, 42 is located, but also be present at any location can access the Internet portal 36 of the headquarters 26.
- IP terminal 44 which is typically located in one of the branches 40, 42 is located, but also be present at any location can access the Internet portal 36 of the headquarters 26.
- IP terminal 44 which is typically located in one of the branches 40, 42 is located, but also be present at any location can access the Internet portal 36 of the headquarters 26.
- the information terminals can also Branch by branch can be controlled separately or together. It is also possible that the various information terminals or Groups of them with appropriate local controls over the IP network are each directly connected to the control center 26.
- Figure 4 shows part of a prototype of an information terminal. At the top The area of FIG. 4 shows the product presentation area, in which four CDs are presented as data carrier products. In the left The lower part of the picture shows headphones as a playback station. How is easy to see, the product presentation area is in immediate Proximity and located in the customer's directly visible access area, when he puts the headphones on for listening.
- FIG. 5 shows the representation of a website that a system user can access can.
- the system user gets statistical Data on customer contacts for the 20th calendar week in a daily overview shown.
- FIG. 6 shows a website with a ranking list of those played by customers Pieces of music.
- the system user can use this ranking list Set or change the product presentation and its commercials.
- FIG. 7 shows a detailed overview of the scanned data carrier products at various information terminals in a weekly overview.
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Abstract
Description
Die Erfindung betrifft ein System zum Betreiben von Informationsterminals, bei dem ein Systemnutzer eine Vielzahl von Informationsterminals für Kunden bereitstellt. Jedes Informationsterminal hat eine Wiedergabestation zur akustischen und/oder optischen Wiedergabe mindestens eines Teils von Informationen, die auf einem zum Kauf bestimmten Datenträger-Produkt, z.B. einer CD (Compact Disc mit Audiosignalen), einer DVD (Digital Versatile Disc mit Audio- und Videoinformationen) oder ein Computerspiel (z.B. eine CD-ROM mit Software-, Audio- und Videodaten), gespeichert sind. An jedem Informationsterminal ist eine Abtastvorrichtung angebracht, die eine auf dem Datenträger-Produkt angebrachte Produktkennzeichnung abtastet.The invention relates to a system for operating information terminals, at which a system user provides a variety of information terminals for customers. Each information terminal has a playback station for acoustic and / or optical reproduction of at least part of information, on a data medium product intended for purchase, e.g. one CD (compact disc with audio signals), DVD (digital versatile disc with Audio and video information) or a computer game (e.g. a CD-ROM with software, audio and video data). At every information terminal a scanner is attached, one on the disk product attached product identification scans.
Ein derartiges System ist aus der DE 299 14 175 U1 derselben Anmelderin unter dem Namen "Music Browser" bekannt. Beim Systemnutzer ist eine lokale Datenverarbeitungsanlage installiert. Mithilfe der abgetasteten Produktkennzeichnung, die beispielsweise als Barcode auf der Verpackung einer CD angebracht ist, werden von einer lokalen Datenbank für den Kunden bestimmte Informationen, beispielsweise Music-Clips, Video-Clips oder Computerspiele-Clips abgerufen, die diese Wiedergabestation an den Kunden abgibt. Diese Informationen werden der lokalen Datenverarbeitungsanlage von einer entfernt angeordneten Zentrale übermittelt. Diese Zentrale enthält in einem Archiv eine Vielzahl derartiger Music-Clips, Video-Clips oder Computerspiele-Clips, d.h. identische oder ähnliche Daten einer Vielzahl von Datenträger-Produkten, wobei diese Daten geeignet sind, dem Kunden einen guten Eindruck und einen Überblick über das jeweilige Datenträger-Produkt zu geben. Mithilfe der Zentrale kann der Systemnutzer seine lokale Datenbank aktualisieren. In dem zentralen Archiv können bis zu mehrere Millionen Stücke von Datenträger-Produkten bereitgehalten werden, aus dem eine Vielzahl von Systemnutzern die erforderlichen Informationen erhalten. Such a system is from DE 299 14 175 U1 by the same applicant known as the "Music Browser". The system user is a local one Data processing system installed. With the help of the scanned product labeling, for example as a barcode on the packaging of a CD is appropriate, are determined by a local database for the customer Information, for example music clips, video clips or Computer game clips accessed by this playback station to the customer emits. This information is the local data processing system transmitted from a remote control center. This headquarters contains in an archive of a large number of such music clips, video clips or Computer game clips, i.e. identical or similar data of a variety of Data carrier products, whereby these data are suitable for the customer good impression and an overview of the respective data carrier product to give. With the help of the control center, the system user can local Update database. Up to several million can be stored in the central archive Pieces of disk products are kept ready from which a large number of system users receive the required information.
Auf diese Weise kann ein Kunde eine CD oder eine DVD oder CD-ROM zur Probe anhören bzw. ansehen und wird für seine Kaufentscheidung positiv beeinflußt. Die CD oder DVD muß nicht selbst aus der Verpackung genommen werden, sondern kann über die lokale Datenverarbeitungsanlage aus der lokalen Datenbank abgerufen werden. Die Wiedergabestation mit der Abtastvorrichtung kann vom Kunden selbst bedient werden. Auf diese Weise wird das probehafte Abspielen von CDs oder DVDs in einem Verkaufsgeschäft automatisiert. Die vorgenannte DE 299 14 175 U1 wird hiermit durch Bezugnahme in den Offenbarungsgehalt der vorliegenden Patentanmeldung einbezogen.In this way, a customer can use a CD or a DVD or CD-ROM Listen to or watch the sample and will be positive for your purchase decision affected. The CD or DVD does not have to be removed from the packaging itself can be taken, but can be via the local data processing system retrieved from the local database. The playback station with the The scanner can be operated by the customer himself. In this way is the trial play of CDs or DVDs in one Automated sales business. The aforementioned DE 299 14 175 U1 is hereby incorporated by reference into the disclosure content of the present Patent application included.
Aus der EP 0 969 469 A1 derselben Anmelderin ist ein Verfahren zum Bereitstellen
von Musikstücken bekannt, bei dem die Informationen über ein Datenträgerprodukt,
z.B. eine CD oder DVD, von einer Zentrale im Online-Betrieb
an die lokale Datenverarbeitungsanlage und lokale Datenbank übermittelt
wird. Eine Wiedergabestation gibt zumindest einen Teil der auf der CD oder
DVD gespeicherten Information zum Probehören und Probesehen ab. Die
vorgenannte EP 0 969 469 A1 wird hiermit durch Bezugnahme in den Offenbarungsgehalt
der vorliegenden Patentanmeldung einbezogen.
Ferner ist in der WO 98/02885 derselben Anmelderin ein Archiv in Form einer
Datenbank beschrieben. In diesem Archiv kann eine Vielzahl von Stücken von
Datenträgerprodukten gespeichert werden. Auch diese Publikation wird hiermit
in den Inhalt der vorliegenden Patentanmeldung einbezogen.Furthermore,
Es ist Aufgabe der Erfindung, ein System und ein Verfahren zum Betreiben von Informationsterminals anzugeben, das den Komfort für den Kunden erhöht und zusätzliche Informationen bereitstellt und dem Systemnutzer wirtschaftliche Vorteile bringt.It is an object of the invention, a system and a method for operating of information terminals, which increases the convenience for the customer and provides additional information and economic to the system user Brings advantages.
Diese Aufgabe wird für ein System eingangs genannter Art dadurch gelöst, daß für die lokale Steuerung Daten für mindestens einen Werbespot bereitgestellt werden, der an der Wiedergabestation des Informationsterminals an den Kunden zusätzlich zur Information über das Datenträger-Produkt ausgegeben wird. Der Werbespot kann akustische und/oder optische Informationen enthalten.This task is solved for a system of the type mentioned at the beginning by that data for at least one commercial is provided for local control at the playback terminal of the information terminal issued to customers in addition to information about the data carrier product becomes. The commercial can contain acoustic and / or visual information contain.
Gemäß der Erfindung wird die Wiedergabestation zweifach genutzt, nämlich einerseits zum Probehören bzw. Probesehen von Datenträger-Produkten und andererseits zur Information des Kunden mithilfe von Werbespots. Auf diese Weise werden die technischen Anlagen beim Systemnutzer zur Unterstützung des Verkaufs und zur Erhöhung des Komforts für den Kunden noch besser genutzt. In der Praxis hat sich gezeigt, daß die Informationsterminals in einem Verkaufsladen von den Kunden in einem hohen Maße akzeptiert und zum Probehören bzw. Probesehen verwendet werden. Ein derartiges Informationsterminal ist hoch frequentiert und damit besonders geeignet, ohne Belästigung des Kunden bei einem direkten Ansprechen durch Verkaufspersonal diesen weiter zu informieren.According to the invention, the playback station is used twice, namely on the one hand for trial listening or trial viewing of data carrier products and on the other hand, to inform the customer with the help of commercials. To this The technical systems are used to support the system users of sales and to increase comfort for the customer even better used. In practice it has been shown that the information terminals are in one Sales shop accepted by customers to a high degree and at Trial listening or trial viewing can be used. Such an information terminal is highly frequented and therefore particularly suitable, without annoyance of the customer when contacted directly by sales personnel to inform them further.
Der Systemnutzer ist z.B. ein Handelsunternehmen, gegebenenfalls mit mehreren Filialen, das mit dem Systembetreiber, der zumindest die Zentrale betreibt, in enger Datenverbindung steht. Vorzugsweise wird der Datenverkehr zwischen der lokalen Stseuerung und der zentralen Datenverarbeitung via IP-Netzwerk (Internet-Protokoll) über das weltweite Internet abgewickelt.The system user is, for example, a trading company, possibly with several branches, which has a close data connection with the system operator who operates at least the head office. Preferably, the data traffic between the local Stseuerung and the central data processing via the IP network (I nternet- P rotocol) is handled via the worldwide Internet.
Die erforderlichen Werbespots können bei einem Ausführungsbeispiel der Erfindung durch den Systemnutzer in einer lokalen Datenbank abgelegt sein. In diesem Falle hat der Systemnutzer selbst für die Aufbereitung des Werbespots und die softwaretechnische Verwaltung des Werbespots zu sorgen.The required commercials can be in one embodiment of the invention be stored in a local database by the system user. In In this case, the system user himself has to prepare the commercial and to take care of the software management of the commercial.
Eine bevorzugte Variante sieht vor, daß die Zentrale eine Werbespot-Datenbank bereitstellt, in der eine Vielzahl von Werbespots gespeichert sind, wobei der Systemnutzer mindestens einen Werbespot auswählt, der z.B. der lokalen Datenbank übermittelt und von der Wiedergabestation ausgegeben wird. Bei dieser Variante werden die Werbespots bzw. die Daten hierfür in der Zentrale aufbereitet und softwaretechnisch verwaltet. Auf diese Weise können verschiedene Systemnutzer Vorteile aus der zentralen Werbespot-Datenbank ziehen. Eventuell ist es auch möglich, daß verschiedene Systemnutzer denselben Werbespot aus der Werbespot-Datenbank abrufen. Die gemeinsame Verwaltung der Werbespots für unterschiedliche Systemnutzer erhöht ferner die Wirtschaftlichkeit.A preferred variant provides that the central office has a commercial database provides in which a variety of commercials are stored, wherein the system user selects at least one commercial that e.g. the local Database transmitted and output from the playback station. at In this variant, the commercials or the data for this are in the head office processed and managed by software. In this way, different System users benefit from the central commercial database pull. It may also be possible that different system users have the same Get the commercial from the commercial database. The common Administration of commercials for different system users also increased the economy.
Eine besondere Ausführungsform der Erfindung sieht vor, daß die von der Abtastvorrichtung, welche die auf dem Datenträger-Produkt angebrachte Produktkennzeichnung, beispielsweise in Form eines Barcodes, ermittelten Daten statistisch ausgewertet werden. Diese Auswertung kann z.B. in der lokalen Datenverarbeitungsanlage erfolgen. Vorzugsweise wird die Statistik jedoch in der zentralen Datenverarbeitungsanlage erstellt. Der Systemnutzer kann dann die statistischen Daten über die zentrale Datenverarbeitungsanlage abrufen. Mithilfe der statistischen Daten wird der Systemnutzer über das Verhalten der Kunden informiert. Beispielsweise kann die Statistik die Häufigkeit abgetasteter Datenträger-Produkte wiedergeben. Aufgrund dieser Häufigkeit, mit der Kunden auf ein bestimmtes Datenträger-Produkt zugreifen, kann der Systemnutzer sehr schnell herausfinden, welche Datenträger-Produkte besonders nachgefragt werden. Auf diese Weise kann er seinen Lagerbestand optimieren und die Wirtschaftlichkeit verbessern. Beispielsweise kann die Statistik auch eine Rangliste der verschiedenen angebotenen Datenträger-Produkte wiedergeben. Eine solche Rangliste kann pro Tag oder pro Woche und/oder je Informationsterminal oder Gruppen von Informationsterminals erstellt werden. Der Systemnutzer kann aufgrund der Rangliste das Kundenverhalten feststellen und entsprechend disponieren.A special embodiment of the invention provides that the scanning device, which the product label attached to the data carrier product, for example in the form of a barcode can be statistically evaluated. This evaluation can e.g. in the local Data processing system take place. However, the statistics are preferably in the central data processing system. The system user can then retrieve the statistical data via the central data processing system. Using the statistical data, the system user is informed about the behavior of the Customers informed. For example, the statistics can scan the frequency Play disk products. Because of this frequency with which Customers can access a specific data carrier product, the system user find out very quickly which disk products are special be asked. In this way, he can optimize his inventory and improve profitability. For example, the statistics also a ranking of the various data carrier products offered play. Such a ranking can be per day or per week and / or per information terminal or groups of information terminals are created. The system user can use the ranking to change customer behavior determine and schedule accordingly.
Gemäß einem weiteren Ausführungsbeispiel hat das Informationsterminal einen Produktpräsentationsbereich, welcher im Zugriffsbereich des Kunden bei der Wiedergabe der akustischen und/oder optischen Informationen auf der Wiedergabestation liegt. Im Produktpräsentationsbereich wird mindestens ein zum Kauf bestimmtes Produkt präsentiert. Das Informationsterminal wird durch den Kunden selbst bedient. Beipielsweise beim Probehören einer CD setzt der Kunde den Kopfhörer auf, stellt die gewünschte Lautstärke ein und hört die Musik. Während des Abhörens der Musik bleibt er am Ort des Informationsterminals stehen und läßt seine Augen schweifen. Wenn nun im Zugriffsbereich des Kunden ein Produkt präsentiert wird, so fällt dieses Produkt dem Kunden zwangsläufig besonders auf. Diese Aufmerksamkeit kann dazu führen, daß er sich für dieses Produkt näher interessiert. Das Produkt muß nicht unbedingt ein Datenträger-Produkt sein, beispielsweise können auch andere Kleingeräte oder sogar nur Modelle davon präsentiert werden. Vorzugsweise ist das präsentierte Produkt jedoch ein aktuelles und besonders ein breites Publikum interessierendes Produkt.According to a further exemplary embodiment, the information terminal has one Product presentation area, which is in the customer's access area the reproduction of the acoustic and / or optical information on the Play station is. In the product presentation area at least one product intended for purchase. The information terminal will operated by the customer himself. For example, when listening to a CD the customer puts on the headphones, sets the desired volume and listen to the music. While listening to the music, he stays at the information terminal stand and let his eyes wander. If now in the access area a product is presented to the customer, this product falls to the customer inevitably. This attention can do that cause him to be more interested in this product. The product must may not necessarily be a disk product, for example other small devices or even models of them are presented. Preferably However, the product presented is a current and particularly one product of great public interest.
Besonders vorteilhaft ist es, wenn der von der Wiedergabestation wiedergegebene Werbespot, der zusätzlich zur Information über das vom Kunden ausgewählte Datenträger-Produkt ausgegeben wird, das im Produktpräsentationsbereich präsentierte Produkt betrifft. Dieses Datenträger-Produkt kann beispielsweise ein auf einer Hitliste weit oben stehendes Stück sein oder es kann aufgrund anderer Marketing-Überlegungen präsentiert werden. Der Kunde wird also zusätzlich durch den Werbespot über das im Produktpräsentationsbereich befindliche Datenträger-Produkt informiert und seine Neugierde wird weiter geweckt.It is particularly advantageous if the one reproduced by the reproduction station Advertising spot, which in addition to information about the one selected by the customer Disk product is issued in the product presentation area presented product concerns. This disk product can for example, a piece on the top of a hit list or it can be presented based on other marketing considerations. The The customer will also become a customer through the commercial in the product presentation area located disk product informed and his curiosity is further awakened.
Eine Weiterentwicklung des Systems sieht vor, daß der Systemnutzer das an einem oder mehreren Informationsterminals im jeweiligen Produktpräsentationsbereich zu präsentierende Datenträger-Produkt abhängig von den ermittelten statistischen Daten auswählt. Wird z.B. im Ladengeschäft eines Systemnutzers ein bestimmtes Datenträger-Produkt nur wenig nachgefragt, während er von der Wettbewerbsbeobachtung her weiß, daß dieses Datenträger-Produkt beim Publikum sehr beliebt ist, so kann er, um die Nachfrage in seinem Ladengeschäft zu erhöhen, ein derartiges Datenträger-Produkt für den Produktpräsentationsbereich auswählen und verstärkt dadurch die Nachfrage. A further development of the system provides that the system user sees that one or more information terminals in the respective product presentation area Media product to be presented depends on the determined selects statistical data. E.g. in the shop of a system user a particular disk product is in little demand while from competition observation he knows that this data carrier product is very popular with the audience, so he can meet the demand in his Increase retail store, such a disk product for the Select product presentation area and thereby increase demand.
Eine andere Weiterbildung kann vorsehen, daß statistische Daten an ausgewählten Informationsterminals ermittelt werden, beispielsweise an Test-Informationsterminals, die eine besondere Marktstellung haben. In Verkaufsläden oder auch in bestimmten Fillialen kann an bestimmten Informationsterminals ein Publikum verfügbar sein, das besonders sensitiv für neue Produkte ist. Durch Beobachtung dieses Publikums und dessen Nachfrageverhaltens kann ein Verkaufstrend ermittelt werden. Die statistischen Daten derartiger Test-Informationsterminals können dann dazu verwendet werden, um das Verkaufsverhalten breiterer Publikumsschichten mit beeinflussen. Beispielsweise ist es denkbar, daß derartige Informationsterminals in Verkaufsläden mit trendsetzendem Charakter aufgestellt werden. In Verkaufsläden mit mehr provinziellem Charakter und entsprechendem Publikum werden dann diejenigen Datenträger-Produkte durch Werbespots und Produktpräsentation beworben, die durch das Publikum mit trendsetzendemVerhalten bevorzugt ausgewählt worden sind.Another development can provide that statistical data on selected Information terminals are determined, for example on test information terminals, that have a special market position. In stores or even in certain branches at certain information terminals be available to an audience that is particularly sensitive to new products. By observing this audience and their demand behavior a sales trend can be determined. The statistical data of such test information terminals can then be used to control sales behavior influence broader sections of the public. For example it is conceivable that such information terminals in stores with trend-setting character. In stores with more provincial The character and the corresponding audience then become those Disk products advertised through commercials and product presentations, preferred by the audience with trend-setting behavior have been.
Besonders vorteilhaft kann das System angewendet werden, wenn der Systemnutzer in mehreren örtlich voneinander entfernten Fillialen Informationsterminals verwaltet. Jedes Informationsterminal kann über die zentrale Datenverarbeitungsanlage ansteuerbar sein. Der Systemnutzer kann dann durch Zugriff auf die zentrale Datenverarbeitungsanlage die Einspielung von Werbespots steuern. Außerdem kann der Systemnutzer durch Zugriff auf die zentrale Datenverarbeitungsanlage die Präsentation von Produkten im Produktpräsentationsbereich steuern. Auf diese Weise kann ein Systemnutzer die Nachfrage in seinen Verkaufsläden verbessern und seine Marktstrategie optimieren. Auch können mehrere Informationsterminals zu einer Gruppe zusammengefaßt werden. Diese Informationsterminals werden dann innerhalb der Gruppe, vorzugsweise über das Internet, gleichartig gesteuert und ausgewertet. The system can be used particularly advantageously if the system user in several branch offices that are at a distance from each other managed. Every information terminal can be accessed via the central data processing system be controllable. The system user can then go through Access to the central data processing system to record commercials Taxes. In addition, the system user can access the central Data processing system for the presentation of products in the product presentation area Taxes. In this way, a system user can Improve demand in his stores and optimize his market strategy. Several information terminals can also be grouped together become. These information terminals are then inside the group, preferably controlled and evaluated in the same way, preferably via the Internet.
Gemäß einem Ausführungsbeispiel ist das System dadurch gekennzeichnet, daß die zentrale Datenverarbeitungsanlage ein Internetportal umfaßt, wobei der Systemnutzer via Internet mithilfe einer ihn identifizierende Zugriffsprozedur auf die durch das Internetportal bereitgestellten Daten zugreift. Diese Daten sind dann die Daten, z.B. Musik-Clips, Video-Clips oder Computerspiele-Clips, über die Informationen von Datenträger-Produkten, die Werbespot-Daten, die statistischen Daten und Steuerdaten für die Präsentationen von Produkten im Produktpräsentationsbereich.According to one embodiment, the system is characterized in that that the central data processing system comprises an Internet portal, wherein the system user via the Internet using an access procedure that identifies him accesses the data provided by the internet portal. This Data is then the data, e.g. Music clips, video clips or computer game clips, about the information from data carrier products, the commercial data, the statistical and tax data for the presentations of products in the product presentation area.
Gemäß einem weiteren Aspekt der Erfindung wird ein Verfahren zum Betreiben von Informationsterminals angegeben. Das Verfahren verwendet das vorgenannte System und zeigt die bereits im Zusammenhang mit dem System erläuterten Vorteile und technischen Wirkungen.According to a further aspect of the invention, a method for operating specified by information terminals. The method uses the above System and shows those already related to the system explained advantages and technical effects.
Ausführungsbeispiele der Erfindung werden im folgenden anhand der Zeichnung erläutert. Darin zeigt
- Figur 1
- ein Blockschaltbild des lokalen Teils des gesamten Systems zum Betreiben von Informationsterminals,
Figur 2- ein Blockschaltbild der Zentrale,
Figur 3- ein Übersichtsbild in Form eines Blockdiagramms für einen Systemnutzer mit mehreren Fillialen,
Figur 4- einen Teil eines Prototypen eines Informationsterminals mit einem Produktpräsentationsbereich,
Figur 5- die Darstellung einer Internetseite mit einer Statistik über die Gesamtzahl von Kunden-Kontakten für ein Ladengeschäft,
Figur 6- eine Internetseite mit einer Rangliste der von Kunden gewünschten Titel, und
Figur 7- eine Wochenstatistik über die an verschiedenen Informationsterminals abgehörten CDs.
- Figure 1
- 1 shows a block diagram of the local part of the entire system for operating information terminals,
- Figure 2
- a block diagram of the control center,
- Figure 3
- an overview in the form of a block diagram for a system user with several branches,
- Figure 4
- part of a prototype of an information terminal with a product presentation area,
- Figure 5
- the presentation of a website with statistics on the total number of customer contacts for a retail store,
- Figure 6
- a website with a ranking of the titles requested by customers, and
- Figure 7
- weekly statistics on the CDs listened to at various information terminals.
Figur 1 zeigt einen lokalen Teil 10 des Systems zum Betreiben von Informationsterminals.
Der lokale Teil 10 enthält in diesem Beispiel zwei Informationsterminals
12 und 14, die jeweils gleichartig aufgebaut sind. Lediglich das
Informationsterminal 12 ist näher dargestellt. Selbstverständlich kann der lokale
Teil 10 eine sehr viel größere Zahl von Informationsterminals enthalten.
Das Informationsterminal 12 hat eine Wiedergabestation 16 in Form eines
Kopfhörers zum Probehören von CDs. Für den Fall, daß DVDs oder Computerspiele
zur Probe gespielt werden sollen, hat die Wiedergabestation ein Videoabspielgerät,
z.B. in Form eines Personal Computers mit Monitor, und entsprechende
weitere Geräte. Weiterhin hat die Wiedergabestation Einstellvorrichtungen
(nicht dargestellt) zum Einstellen der Lautstärke, zum Spurwechsel,
zum Vorwärts- und Rückwärtsspulen und gegebenenfalls andere Betätigungselemente,
beispielsweise Konsolen für Computerspiele. Weiterhin enthält
das Informationsterminal 12 eine Abtastvorrichtung 18, mit deren Hilfe ein
auf der Verpackung eines Datenträger-Produktes, einer CD, einer DVD oder
eines Computerspiels, angebrachter Barcode als Produktkennzeichnung abgetastet
wird. Im unmittelbaren Sicht- und Zugriffsbereich eines Kunden ist
oberhalb der Wiedergabestation 16 ein Produktprästentationsbereich 15 mit
einem oder mehreren Produkten 17 angeordnet.FIG. 1 shows a
Beide Informationsterminals 12 und 14 sind mit einer lokalen Datenverarbeitungsanlage
20 verbunden, die wiederum Zugriff auf eine lokale Datenbank
22 hat. In dieser lokalen Datenbank 22 sind z.B. Daten von Musik-Clips oder
Video-Clips gespeichert. Die lokale Datenverarbeitungsanlage 22 ist über
eine Schnittstelle 24 zum IP-Netzwerk (Internet Protokoll) mit einer Zentrale
verbunden, deren Aufbau schematisch in Figur 2 erläutert ist. Both
Figur 2 zeigt die Zentrale 26 als Blockschaltbild. Über eine Schnittstelle 28
zum IP-Netzwerk ist eine zentrale Datenverarbeitungsanlage 30 angeschlossen.
Diese zentrale Datenverarbeitungsanlage 30 greift auf ein Archiv 32 in
Form einer Datenbank zu, in der die Daten einer Vielzahl von Musik-Clips und
Video-Clips und Daten über Computerspiele gespeichert sind, die den zu verkaufenden
Datenträger-Produkten zugeordnet sind. Die Zahl von gespeicherten
Stücken kann mehrere Millionen betragen.Figure 2 shows the
Weiterhin greift die zentrale Datenverarbeitungsanlage 30 auf eine Werbespot-Datenbank
34 zu, in der Daten über Werbespots gespeichert sind. Diese
Werbespots werden durch die Datenverarbeitungsanlage 30 verwaltet.The central
Als weiterer Block ist ein Internetportal 36 dargestellt, welches als Software
den Internetzugang über die zentrale Datenverarbeitungsanlage 30 realisiert.
Ein Systemnutzer benutzt dieses Internetportal 36, indem er über das weltweite
IP-Netzwerk auf das Internetportal 36 zugreift, sich als zugriffsberechtigt
identifiziert und über eine Menüführung im Internetportal 36 die für ihn notwendigen
Daten holt und/oder einstellt und/oder Steuerfunktionen auslöst.As a further block, an
Das die Teile 10 und 26 umfassende Gesamtsystem arbeitet wie folgt. Ein Systemnutzer
meldet sich über das Internetportal 36 an und lädt seine lokale
Datenbank 22 im Online-Betrieb mit Informationen, z.B. Musik-Clip-Daten oder
Video-Clip-Daten, aus dem Archiv 32. Diese Daten betreffen die im Verkaufsgeschäft
des Systemnutzers bereitgehaltenen und zu verkaufenden Datenträger-Produkte.
Das Auffrischen der lokalen Datenbank 22 mit aktuellen Daten
aus dem Archiv 32 kann in regelmäßigen Zeitabständen oder automatisch erfolgen.The overall
Ein Kunde im Verkaufsgeschäft des Systemnutzers greift aus einem Vorrat an
Datenträger-Produkten, z.B. CDs oder DVDs, ein Datenträger-Produkt heraus
und hält die Verpackung mit dem Etikett, auf dem ein Barcode aufgedruckt ist,
unter die Abtastvorrichtung 18. Die Abtastvorrichtung 18 tastet den Barcode
ab und übersendet die Information an die lokale Datenverarbeitungsanlage
20. Diese holt die zu diesem Produkt gehörenden Informationen aus der lokalen
Datenbank 22, beispielsweise Audiodaten oder Videodaten. Diese Daten
werden der Wiedergabestation 16 zugeführt. Der Nutzer kann über diese
Wiedergabestation 16, z.B. ein Kopfhörer, das Datenträger-Produkt probehören
und/oder probesehen.A customer in the system user's sales business attacks from a supply
Data carrier products, e.g. CDs or DVDs, a data carrier product
and holds the packaging with the label on which a barcode is printed,
under
Der Systemnutzer wählt weiterhin über die Zentrale 26 einen oder mehrere
Werbespots aus der Werbespot-Datenbank 34 aus; die Daten hierfür werden
der lokalen Datenverarbeitungsanlage 20 und der Datenbank 22 übergeben.
Während der Kunde Informationen über das Datenträger-Produkt probehört
oder probesieht, werden diese Werbespots eingespielt. Bei dem Probehören
und Probesehen ist der Kunde an den Ort des Informationsterminals 12 gebunden.
Seine Aufmerksamkeit wird auf den Produktpräsentationsbereich 15
gelenkt, in welchem das Produkt 17, beispielsweise ein oder mehrere Datenträger-Produkte
präsentiert werden.The system user continues to select one or more via the
Bei einer Erstinstallation wird die lokale Datenbank 22 mit Daten gemäß einer
Warenbestandsliste des betreffenden Verkaufslokals des Systemnutzers versorgt.
Das danach erforderliche Aktualisieren (up-date) des Datenbestandes
infolge der Änderung des Warenbestandes kann automatisch erfolgen, indem
ein Kunde ein noch nicht im Datenbestand der lokalen Datenbank vorhandenes
Datenträger-Produkt zum Informationsterminal 12, 14 bringt, das dort abgetastet
wird. Die lokale Datenverarbeitungsanlage 20 erkennt, daß die erforderlichen
Daten nicht vorliegen und fordert diese Daten via IP-Netzwerk von
der Zentrale 26 an. Die Zentrale 26 veranlaßt dann, daß diese Daten von dem
zentralen Archiv 32 über das IP-Netzwerk an die lokale Datenbank 22 gesendet
und von dort an das Informationsterminal 12, 14 weitergegeben werden.When installing for the first time, the
In einer anderen Variante der Erfindung kann auf die lokale Datenbank 22
verzichtet werden. Die Informationsterminals 12, 14 sind jeweils direkt mit der
Zentrale 26 über das IP-Netzwerk verbunden und erhalten die erforderlichen
Daten aus dem Archiv 32 oder der Werbespot-Datenbank 34 direkt oder über
die lokale Datenverarbeitungsanlage 20. Die Steuerfunktion der lokalen Datenverarbeitungsanlage
kann auch dem jeweiligen Informationsterminal zugeordnet
sein, d.h. jedes Informationsterminal 12, 14 hat einen eigenen Computer.
Vorzugsweise hat jedes Informationsterminal 12, 14 eine eigene IP-Adresse;
über diese IP-Adresse kann es direkt mit der Zentrale kommunizieren.
In einer anderen Variante sind mehrere Informationsterminals zu einer
Gruppe verbunden, die eine eigene gruppenspezifische IP-Adresse hat.In another variant of the invention, the
In Verbindung mit den einzuspielenden Werbespots werden folgende Werbemaßnahmen
bevorzugt, durchgeführt:
Es werden Werbeinformationen eingespielt, die auf ein Datenträger-Produkt hinweisen, was noch nicht auf dem Markt erhältlich ist, jedoch bereits vorab zur Probe angehört oder angesehen werden kann. Auf diese Weise wird die Neugier des Kunden für dieses Datenträger-Produkt geweckt.
In Pausenzeiten zwischen dem Abspielen von Informationen über Datenträger-Produkte werden Werbespots automatisch abgespielt. Beispielsweise kann auch in der Pause beim Wechsel von zwei Stücken, z.B. Songs, ein Werbespot plaziert werden. Die Werbung kann auch zusätzlich auf Außenlautsprechern oder Videowänden erfolgen.
Bei dieser Werbemaßnahme wird jeweils vor dem Abspielen der Informationen für ein Datenträgerprodukt ein Werbespot als Einführung abgespielt. Zusätzlich kann im Produktpräsentationsbereich ein entsprechendes Produkt zur Verstärkung der Werbemaßnahme präsentiert werden, z.B. eine oder mehrere CDs.
Advertising information is brought in that indicates a data carrier product that is not yet available on the market, but can already be listened to or viewed in advance. This arouses the customer's curiosity for this data carrier product.
Commercials are played automatically during pauses between the playback of information about data carrier products. For example, a commercial can also be placed during the break when changing two pieces, eg songs. Advertising can also take place on external speakers or video walls.
With this advertising measure, an advertising spot is played as an introduction before the information for a data carrier product is played. In addition, a corresponding product can be presented in the product presentation area to reinforce the advertising measure, for example one or more CDs.
Der Systemnutzer kann die Werbespots auch so auswählen, daß sie Informationen enthalten, die nicht im Zusammenhang mit einem Datenträger-Produkt stehen, die beispielsweise auf Elektrokleingeräte oder andere Produkte hinweisen. Weiterhin ist es möglich, daß der Werbespot allgemeine Informationen enthält und beispielsweise eine allgemeine Werbebotschaft über ein Unternehmen betrifft.The system user can also select the commercials so that they contain information included that are not related to a disk product stand, which indicate, for example, small electrical appliances or other products. It is also possible that the commercial has general information contains and for example a general advertising message about a company concerns.
Vorzugsweise werden im Produktpräsentationsbereich 15 als Produkt 17 ein
Datenträger-Produkt präsentiert, über das im Werbespot informiert wird.
Nachdem der Kunde an den Ort des Informationsterminals 12 gebunden ist,
ist seine Aufmerksamkeit auch auf das Produkt 17 im Produktpräsentationsbereich
15 gerichtet. Durch die Informationen im Werbespot über dieses Produkt
wird die Werbung für dieses Produkt weiter verstärkt.A
Wie weiter unten noch näher erläutert wird, kann der Systemnutzer über das
Internetportal 36 statistische Daten über die Häufigkeit der Nutzung der Informationsterminals
12, 14 erhalten. Weiterhin kann er statistische Daten über
die Häufigkeit der Nutzung bestimmter Datenträger-Produkte erhalten. Mithilfe
dieser Informationen kann der Systemnutzer das zu präsentierende Datenträger-Produkt
17 im Produktpräsentationsbereich 15 festlegen und so seinen
Verkauf fördern.As will be explained in more detail below, the system user can use the
Die Informationsterminals 12, 14 können zum Vorteil für den Systemnutzer zu
weiteren Werbeaktionen verwendet werden, wobei insbesondere die Abtastvorrichtung
18 genutzt wird. Beispielsweise kann als Datenträger-Produkt
ein Werbeträger, z.B. eine Postkarte, verwendet werden, der einen Barcode
trägt. Im Falle der Postkarte ist dann auf dieser ein Barcode aufgedruckt. Der
Kunde, der dieses Datenträger-Produkt zu einem Informationsterminal 12 oder
14 bringt und dort abtasten läßt, wird mithilfe von zuvor festgelegten Informationen
über die Wiedergabestation 16 informiert. Die Informationen können
z.B. durch das Archiv 32 und/oder die Werbespot-Datenbank 34 und/oder die
lokale Datenbank 22 bereitgestellt werden. Beispielsweise bei einer Lockvogel-Werbemaßnahme
wird dem Kunden eine Postkarte mit einem Gewinnversprechen,
z.B. im Losverfahren, zugeschickt. Der Kunde kommt mit dieser
Postkarte in das Ladenlokal des Systemnutzers; am Informationsterminal 12
oder 14 wird der auf der Postkarte aufgebrachte Barcode abgetastet und der
Kunde über dieses Datenträger-Produkt informiert und mit Werbespots versorgt.The
In Figur 3 sind in einer schematischen Blockdarstellung Filialen 40, 42 eines
Systemnutzers dargestellt. Jede Filiale 40, 42 enthält eine lokale Datenverarbeitungsanlage
20, die jeweils mit der Zentrale 26 verbunden ist. Der Systemnutzer
kann über ein IP-Terminal 44, das sich typischerweise in einer der Filialen
40, 42 befindet, jedoch auch an einem beliebigen Ort vorhanden sein
kann, auf das Internetportal 36 der Zentrale 26 zugreifen. Auf diese Weise
kann ein Systemnutzer über die Zentrale 26 die in den verschiedenen Fillialen
40, 42 vorhandenen Informationsterminals steuern und sie mit Informationen
und Werbespots über die Zentrale 26 versorgen. Es ist auch zweckmäßig,
mehrere Informationsterminals zu einer Gruppe zusammenzufassen, und
diese Gruppe mit gleichen Daten zu versorgen. Auch können die Informationsterminals
Filiale für Filiale getrennt oder gemeinsam angesteuert werden.
Weiterhin ist es möglich, daß die verschiedenen Informationsterminals oder
Gruppen davon mit entsprechenden lokalen Steuerungen über das IP-Netzwerk
jeweils direkt mit der Zentrale 26 verbunden sind.In FIG. 3,
Figur 4 zeigt einen Teil eines Prototyps eines Informationsterminals. Im oberen Bereich der Figur 4 ist der Produktpräsentationsbereich zu erkennen, in welchem vier CDs als Datenträger-Produkte präsentiert werden. Im linken unteren Bildteil ist ein Kopfhörer als Wiedergabestation zu erkennen. Wie leicht zu erkennen ist, ist der Produktpräsentationsbereich in unmittelbarer Nähe und im direkten sichtbaren Zugriffsbereich des Kunden angeordnet, wenn dieser den Kopfhörer zum Probehören aufsetzt. Figure 4 shows part of a prototype of an information terminal. At the top The area of FIG. 4 shows the product presentation area, in which four CDs are presented as data carrier products. In the left The lower part of the picture shows headphones as a playback station. How is easy to see, the product presentation area is in immediate Proximity and located in the customer's directly visible access area, when he puts the headphones on for listening.
Figur 5 zeigt die Darstellung einer Internetseite, auf die ein Systemnutzer zugreifen kann. Auf dieser Internetseite werden dem Systemnutzer statistische Daten über die Kundenkontakte für die 20. Kalenderwoche in einer Tagesübersicht dargestellt. Im linken Bildteil der Internetseite ist zu erkennen, daß der Systemnutzer eine Menüführung erhält.FIG. 5 shows the representation of a website that a system user can access can. On this website, the system user gets statistical Data on customer contacts for the 20th calendar week in a daily overview shown. In the left part of the website you can see that the system user receives a menu guidance.
Figur 6 zeigt eine Internetseite mit einer Rangliste der von Kunden abgespielten Musikstücke. Der Systemnutzer kann anhand dieser Rangliste seine Produktpräsentation und seine Werbespots einstellen bzw. verändern.FIG. 6 shows a website with a ranking list of those played by customers Pieces of music. The system user can use this ranking list Set or change the product presentation and its commercials.
Figur 7 zeigt eine detaillierte Übersicht der abgetasteten Datenträger-Produkte an verschiedenen Informationsterminals in einem Wochenüberblick. FIG. 7 shows a detailed overview of the scanned data carrier products at various information terminals in a weekly overview.
- 1010
- lokaler Teil des Systemslocal part of the system
- 12, 1412, 14
- Informationsterminalsinformation terminals
- 1515
- ProduktpräsentationsbereichProduct presentation area
- 1616
- WiedergabestationPresentation Station
- 1717
- Produktproduct
- 1818
- Abtastvorrichtungscanning
- 2020
- lokale Datenverarbeitungsanlagelocal data processing system
- 2222
- lokale Datenbanklocal database
- 2424
- Schnittstelle zum IP-NetzwerkInterface to the IP network
- 2626
- Zentrale des SystemsSystem headquarters
- 2828
- Schnittstelle zum IP-NetzwerkInterface to the IP network
- 3030
- zentrale Datenverarbeitungsanlagecentral data processing system
- 3232
- Archivarchive
- 3434
- WerbespotdatenbankCommercial database
- 3636
- InternetportalInternet portal
- 40, 4240, 42
- Filialenbranches
- 4444
- IP-TerminalIP terminal
Claims (50)
bei dem ein Systemnutzer eine Vielzahl von Informationsterminals (12, 14) für Kunden bereitstellt,
jedes Informationsterminal eine Wiedergabestation (16) zur akustischen und/oder optischen Wiedergabe mindestens eines Teils von Informationen hat, die auf einem zum Kauf bestimmten Datenträger-Produkt (CD, DVD, Computerspiel) gespeichert sind,
jedes Informationsterminal (12, 14) weiterhin eine Abtastvorrichtung (18) hat, die eine auf dem Datenträger-Produkt angebrachte Produktkennzeichnung abtastet,
eine beim Systemnutzer vorhandene lokale Steuerung (20) aufgrund der abgetasteten Produktkennzeichnung die für die Wiedergabe an der Wiedergabestation (16) für den Kunden bestimmten Informationen anfordert, die diese Wiedergabestation (16) an den Kunden abgibt,
eine vom Systemnutzer entfernte Zentrale (26) eine zentrale Datenverarbeitungsanlage (30) hat, die mit der lokalen Steuerung (20) verbindbar ist und die die zur Wiedergabe bestimmten Informationen aus einem Archiv (32) liefert, die Daten einer Vielzahl von Datenträger-Produkten enthält,
und bei dem für die lokale Steuerung (20) Daten für mindestens einen Werbespot bereitgestellt werden, der an der Wiedergabestation (16) des Informationsterminals (12, 14) an den Kunden zusätzlich zur Information über das Datenträger-Produkt ausgegeben wird. System for operating information terminals,
in which a system user provides a large number of information terminals (12, 14) for customers,
each information terminal has a playback station (16) for acoustic and / or optical playback of at least some of the information stored on a data carrier product (CD, DVD, computer game) intended for purchase,
each information terminal (12, 14) also has a scanning device (18) which scans a product label attached to the data carrier product,
a local controller (20) available to the system user requests, on the basis of the scanned product identifier, the information intended for the customer for reproduction at the reproduction station (16), which information is provided by this reproduction station (16) to the customer,
a center (26) remote from the system user has a central data processing system (30) which can be connected to the local controller (20) and which supplies the information intended for reproduction from an archive (32) which contains data from a large number of data carrier products .
and in which the local control (20) is provided with data for at least one commercial which is output to the customer at the playback station (16) of the information terminal (12, 14) in addition to information about the data carrier product.
daß der Systemnutzer mindestens einen Werbespot auswählt, der der lokalen Steuerung (20) übermittelt und von der Wiedergabestation (16) ausgegeben wird.System according to one of the preceding claims, characterized in that the center (26) contains a commercial database (34) in which a large number of commercials are stored, and
that the system user selects at least one commercial that is transmitted to the local controller (20) and output by the playback station (16).
und daß im Produktpräsentationsbereich (15) mindestens ein Produkt (17) präsentiert wird.System according to one of the preceding claims, characterized in that the information terminal (12, 14) has a product presentation area (15) which is in the customer's access area when the acoustic and / or optical information is reproduced on the reproduction station (18),
and that at least one product (17) is presented in the product presentation area (15).
daß jedes Informationsterminal über die zentrale Datenverarbeitungsanlage (30) ansteuerbar ist,
und daß der Systemnutzer durch Zugriff auf die zentrale Datenverarbeitungsanlage (30) die Einspielung von Werbespots steuert.System according to one of the preceding claims, characterized in that the system user manages information terminals in a plurality of branches (40, 42) which are at a distance from one another,
that each information terminal can be controlled via the central data processing system (30),
and that the system user controls the recording of commercials by accessing the central data processing system (30).
und daß der Systemnutzer via Internet mithilfe einer ihn identifizierende Zugriffsprozedur auf die durch das Internetportal (36) bereitgestellten Daten zugreift.System according to one of the preceding claims, characterized in that the central data processing system comprises an internet portal (36),
and that the system user accesses the data provided by the Internet portal (36) via the Internet using an access procedure that identifies him.
bei dem ein Systemnutzer eine Vielzahl von Informationsterminals (12, 14) für Kunden bereitstellt,
jedes Informationsterminal eine Wiedergabestation (16) zur akustischen und/oder optischen Wiedergabe mindestens eines Teils von Informationen hat, die auf einem zum Kauf bestimmten Datenträger-Produkt (CD, DVD, Computerspiel) gespeichert sind,
jedes Informationsterminal (12, 14) weiterhin eine Abtastvorrichtung (18) hat, die eine auf dem Datenträger-Produkt angebrachte Produktkennzeichnung abtastet,
eine beim Systemnutzer vorhandene lokale Steuerung (20) aufgrund der abgetasteten Produktkennzeichnung die für die Wiedergabe an der Wiedergabestation (16) für den Kunden bestimmten Informationen anfordert, die diese Wiedergabestation (16) an den Kunden abgibt,
eine vom Systemnutzer entfernte Zentrale (26) eine zentrale Datenverarbeitungsanlage (30) hat, die mit der lokalen Steuerung (20) verbindbar ist und die die zur Wiedergabe bestimmten Informationen aus einem Archiv (32) liefert, die Daten einer Vielzahl von Datenträger-Produkten enthält,
und bei dem für die lokale Steuerung (20) Daten für mindestens einen Werbespot bereitgestellt werden, der an der Wiedergabestation (16) des Informationsterminals (12, 14) an den Kunden zusätzlich zur Information über das Datenträger-Produkt ausgegeben wird.Procedure for operating information terminals,
in which a system user provides a large number of information terminals (12, 14) for customers,
each information terminal has a playback station (16) for acoustic and / or optical playback of at least some of the information stored on a data carrier product (CD, DVD, computer game) intended for purchase,
each information terminal (12, 14) also has a scanning device (18) which scans a product label attached to the data carrier product,
a local controller (20) available to the system user requests, on the basis of the scanned product identifier, the information intended for the customer for reproduction at the reproduction station (16), which information is provided by this reproduction station (16) to the customer,
a center (26) remote from the system user has a central data processing system (30) which can be connected to the local controller (20) and which supplies the information intended for reproduction from an archive (32) which contains data from a large number of data carrier products .
and in which the local control (20) is provided with data for at least one commercial which is output to the customer at the playback station (16) of the information terminal (12, 14) in addition to information about the data carrier product.
daß der Systemnutzer mindestens einen Werbespot auswählt, der der lokalen Steuerung (20) übermittelt und von der Wiedergabestation (16) ausgegeben wird.Method according to one of the preceding claims, characterized in that the center (26) contains a commercial database (34) in which a multiplicity of commercials are stored, and
that the system user selects at least one commercial that is transmitted to the local controller (20) and output by the playback station (16).
und daß im Produktpräsentationsbereich (15) mindestens ein Produkt (17) präsentiert wird.Method according to one of the preceding claims, characterized in that the information terminal (12, 14) has a product presentation area (15) which is in the customer's access area when the acoustic and / or optical information is reproduced on the reproduction station (18),
and that at least one product (17) is presented in the product presentation area (15).
daß jedes Informationsterminal über die zentrale Datenverarbeitungsanlage (30) ansteuerbar ist,
und daß der Systemnutzer durch Zugriff auf die zentrale Datenverarbeitungsanlage (30) die Einspielung von Werbespots steuert.Method according to one of the preceding claims, characterized in that the system user manages information terminals in a plurality of branches (40, 42) which are spatially separated from one another,
that each information terminal can be controlled via the central data processing system (30),
and that the system user controls the recording of commercials by accessing the central data processing system (30).
und daß der Systemnutzer via Internet mithilfe einer ihn identifizierende Zugriffsprozedur auf die durch das Internetportal (36) bereitgestellten Daten zugreift.Method according to one of the preceding claims, characterized in that the central data processing system comprises an internet portal (36),
and that the system user accesses the data provided by the Internet portal (36) via the Internet using an access procedure that identifies him.
Priority Applications (3)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
EP01120827A EP1288802A1 (en) | 2001-08-29 | 2001-08-29 | System and method for operating information terminals playing commercials |
JP2002235459A JP2003196492A (en) | 2001-08-29 | 2002-08-13 | Information terminal operation system and method |
US10/232,004 US20030046168A1 (en) | 2001-08-29 | 2002-08-29 | System and method for operating information terminals |
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
EP01120827A EP1288802A1 (en) | 2001-08-29 | 2001-08-29 | System and method for operating information terminals playing commercials |
Publications (1)
Publication Number | Publication Date |
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EP1288802A1 true EP1288802A1 (en) | 2003-03-05 |
Family
ID=8178470
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Application Number | Title | Priority Date | Filing Date |
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EP01120827A Withdrawn EP1288802A1 (en) | 2001-08-29 | 2001-08-29 | System and method for operating information terminals playing commercials |
Country Status (3)
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US (1) | US20030046168A1 (en) |
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