US10832176B2 - Cardholder travel detection with internet service - Google Patents
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- US10832176B2 US10832176B2 US14/563,148 US201414563148A US10832176B2 US 10832176 B2 US10832176 B2 US 10832176B2 US 201414563148 A US201414563148 A US 201414563148A US 10832176 B2 US10832176 B2 US 10832176B2
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/02—Reservations, e.g. for tickets, services or events
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q20/00—Payment architectures, schemes or protocols
- G06Q20/38—Payment protocols; Details thereof
- G06Q20/40—Authorisation, e.g. identification of payer or payee, verification of customer or shop credentials; Review and approval of payers, e.g. check credit lines or negative lists
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q20/00—Payment architectures, schemes or protocols
- G06Q20/38—Payment protocols; Details thereof
- G06Q20/40—Authorisation, e.g. identification of payer or payee, verification of customer or shop credentials; Review and approval of payers, e.g. check credit lines or negative lists
- G06Q20/401—Transaction verification
- G06Q20/4016—Transaction verification involving fraud or risk level assessment in transaction processing
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/14—Travel agencies
Definitions
- aspects of the disclosure relate in general to financial services. Aspects include a method and a decision-making platform to identify travel by payment cardholders using an internet service, and more particularly to reduce fraudulent transactions involving payment cards.
- a payment card is a card that can be used by a cardholder and accepted by a merchant to make a cashless or non-cash payment for a purchase or in payment of some other obligation.
- Payment cards include credit cards, debit cards, charge cards, and Automated Teller Machine (ATM) cards.
- ATM Automated Teller Machine
- Payment cards provide the clients of a financial institution (“cardholders”) with the ability to pay for goods and services without the inconvenience of using cash.
- the payment industry suffers from problems stemming from inflight travel by cardholders.
- One problem is that fraud rates in inflight transactions (in which the cardholder is from a different country than a merchant) are much higher than those experienced on domestic transactions. These high fraud rates make it risky for the card issuing financial institution (“issuers”) to approve inflight transactions. As a result, issuers often attempt to mitigate the risk by declining inflight transactions at higher rates than domestic transactions. While these higher decline rates may minimize the issuing bank's fraud exposure, it inconveniences the cardholder, deprives the merchant of a sale, and deprives the issuer of incremental revenue on the purchase.
- At least one payment card network currently provides fraud scoring for payment card transactions.
- Fraud scoring refers to an indication, or likelihood, that a payment transaction is fraudulent.
- the payment card network provides a number back to the payment card issuer between zero and 999.
- various vendors or payment card companies provide and market various different fraud scoring products.
- a payment card company generally selects one of the vendor products to provide its customers (the card issuers) with one of fraud scoring and credit risk scoring that is accessible, for example, on an payment card network.
- Embodiments include a system, device, method and computer-readable medium to identify travel by payment cardholders using an internet service, and more particularly, to reduce fraudulent transactions involving payment cards by generating a white list for travel associated with a payment cardholder.
- a system embodiment includes a network interface, a processor, and a non-transitory computer-readable medium.
- the network interface is configured to receive transaction data from an inflight internet service provider.
- the transaction data includes a primary account number (PAN) associated with the cardholder, a cardholder name and addenda for the transaction data.
- PAN primary account number
- the processor extracts travel information from the addenda.
- the travel information includes a flight number.
- the processor matches a present travel date and the flight number with an entry in a travel database.
- the entry in the travel database includes a flight destination location.
- the non-transitory computer-readable medium is configured to store, in a white list database, a white list entry associated with the primary account number.
- the white list entry contains a date of travel and an anticipated travel location based on the flight destination location.
- FIG. 1 is a block diagram illustrating a system to detect cardholder travel through a cardholder using an airplane internet service.
- FIG. 2 is an expanded block diagram of an exemplary embodiment of a server architecture of a payment network embodiment configured to detect cardholder travel through a cardholder using an airplane internet service.
- FIG. 3 illustrates a non-real time clearing process of white listing cardholder travel through detecting a cardholder using an airplane internet service.
- FIG. 4 illustrates an alternate (rules based) method of authorizing a inflight transaction.
- One aspect of the disclosure includes the realization that anticipated cardholder travel data may be incorporated as a factor to vendor fraud scoring products in the authorization of transactions.
- anticipated cardholder travel data may be incorporated as a factor to vendor fraud scoring products in the authorization of transactions.
- the payment card network combines the cardholder travel into a travel database.
- a travel-rules based engine may be used in addition to score-based fraud detector.
- FIG. 1 is a block diagram 1000 illustrating detection of cardholder use of an airplane internet system.
- the present disclosure is related to a payment card payment system, such as a payment system using the MasterCard® interchange, Cirrus® network, or Maestro®.
- the MasterCard interchange is a proprietary communications standard promulgated by MasterCard International Incorporated for the exchange of financial transaction data between financial institutions that are customers of MasterCard International Incorporated.
- Cirrus is a worldwide payment network 2000 operated by MasterCard International Incorporated linking debit and payment cards to a network of ATMs throughout the world.
- Maestro is a multi-national debit card service owned by MasterCard International Incorporated.
- a financial institution called the “issuer” 1500 issues a payment card to a consumer, who uses the payment card to tender payment for internet service on an airplane (at airplane internet system 1310 ).
- issuer 1500 issues a payment card to a consumer, who uses the payment card to tender payment for internet service on an airplane (at airplane internet system 1310 ).
- mobile device such as key fobs, mobile phones, tablet computers, and the like
- mobile device 1100 electronic wallets, or computers
- inflight internet service provider 1300 provides access to the Internet 1200 .
- a user presents the payment card to airplane internet system 1310 , which is part of the inflight internet service provider 1300 .
- the inflight internet service provider 1300 is affiliated with a financial institution. This financial institution is usually called the “merchant bank” or the “acquiring bank” or “acquirer bank” 1650 .
- the inflight internet service provider 1300 electronically contacts merchant bank 1650 with the cardholder's Primary Account Number (PAN) and the amount of the purchase.
- PAN Primary Account Number
- the request is performed electronically with the consumer's account information from the magnetic stripe on the payment card or via a computer chip imbedded within the card, or this information can be extracted from a picture of the card face.
- the account information is forwarded to transaction processing computers of the merchant bank 1650 .
- a merchant bank 1650 may authorize a third party to perform transaction processing on its behalf.
- the inflight internet service provider 1300 will be configured to communicate with the third party.
- Such a third party is usually called a “merchant processor” or an “acquiring processor.”
- a payment network 2000 the computers of the merchant bank 1650 or the merchant processor will communicate via an payment network 2000 with the computers of the issuer bank 1500 to determine whether the consumer's account is in good standing and whether the inflight transaction is likely to be fraudulent.
- payment network 2000 may utilize anticipated travel information that has been corrected by a Global Distribution Systems (GDS) database.
- GDS Global Distribution Systems
- a Global Distribution System is a network that enables automated transactions between third parties and booking agents in order to provide travel-related services to end consumers.
- a GDS can link services, rates and bookings consolidating products and services across airline reservations, hotel reservations, car rentals and activities. Based on these determinations, the request for authorization will be declined or accepted. If the request is accepted, an authorization code is issued to the inflight internet service provider 1300 .
- the term “payment card” includes cards such as credit cards, charge cards, and debit cards, but also includes any other devices that may hold payment account information, such as mobile phones, personal digital assistants (PDAs), and key fobs.
- payment network 2000 is able to preemptively reject inflight transactions based on rules, without seeking authorization from the issuer bank 1500 . As will be described below, these rules may eliminate potential fraudulent transactions from occurring.
- Embodiments will now be disclosed with reference to a block diagram of an exemplary payment network server 2000 of FIG. 2 , configured to detect cardholder travel through a cardholder using an airplane internet service, constructed and operative in accordance with an embodiment of the present disclosure.
- Payment network server 2000 may run a multi-tasking operating system (OS) and include at least one processor or central processing unit (CPU) 2100 , a non-transitory computer-readable storage medium 2200 , and a network interface 2300 .
- OS operating system
- CPU central processing unit
- Processor 2100 may be any central processing unit, microprocessor, micro-controller, computational device or circuit known in the art.
- processor 2100 is functionally comprised of a fraud prevention scoring engine 2110 , a payment-purchase engine 2130 , and a data processor 2120 .
- Data processor 2120 interfaces with storage medium 2200 and network interface 2300 .
- the data processor 2120 enables processor 2100 to locate data on, read data from, and writes data to, these components.
- Payment-purchase engine 2130 performs payment and purchase transactions, and may do so in conjunction with fraud prevention scoring engine 2110 .
- Fraud prevention scoring engine 2110 is the structure that enables anti-fraud scoring or rules-based fraud-prevention of a financial transaction, and may further comprise: a travel identifier 2112 , a scoring engine 2114 and/or a rules engine 2116 .
- Travel identifier 2112 analyzes the addenda of financial transactions to identify anticipated future travel.
- the inflight internet service provider 1300 generally informs travel identifier 2112 of the cardholder's flight number and/or destination.
- the addenda may be used to identify a return travel date.
- a cardholder may be auto-identified based on the Media Access Control (MAC) address of the mobile device after the first paid usage of the inflight internet service provider 1300 .
- Scoring engine 2114 performs a back-end batch process to facilitate the on-line credit refund transaction. The functionality of both structures is elaborated in greater detail in FIGS. 3 and 4 .
- Fraud prevention scoring engine 2110 may store data related to cardholder payment credit, debit, or charge information in a cardholder database 2230 .
- Computer-readable storage media 2200 may be a conventional read/write memory such as a magnetic disk drive, floppy disk drive, optical drive, compact-disk read-only-memory (CD-ROM) drive, digital versatile disk (DVD) drive, high definition digital versatile disk (HD-DVD) drive, Blu-ray disc drive, magneto-optical drive, optical drive, flash memory, memory stick, transistor-based memory, magnetic tape or other computer-readable memory device as is known in the art for storing and retrieving data.
- computer-readable storage medium 2200 may be remotely located from processor 2100 , and be connected to processor 2100 via a network such as a local area network (LAN), a wide area network (WAN), or the Internet.
- LAN local area network
- WAN wide area network
- storage media 2200 may also contain a travel database 2210 , and a cardholder database 2220 .
- Travel database is a data structure configured to store airline flight schedule information, which may be received from a Global Distribution Systems database.
- a cardholder database 2220 is a database configured to store cardholder information, including a cardholder name and PAN associated with the cardholder.
- cardholder database 2220 includes a white list of anticipated cardholder travel locations and dates.
- Network interface 2300 may be any data port as is known in the art for interfacing, communicating or transferring data across a computer network, examples of such networks include Transmission Control Protocol/Internet Protocol (TCP/IP), Ethernet, Fiber Distributed Data Interface (FDDI), token bus, or token ring networks.
- TCP/IP Transmission Control Protocol/Internet Protocol
- FDDI Fiber Distributed Data Interface
- Network interface 2300 allows payment network server 2000 to communicate with merchant 1100 and issuer 1200 .
- FIGS. 3-4 We now turn our attention to method or process embodiments of the present disclosure, FIGS. 3-4 . It is understood by those known in the art that instructions for such method embodiments may be stored on their respective computer-readable memory and executed by their respective processors. It is understood by those skilled in the art that other equivalent implementations can exist without departing from the spirit or claims of the disclosure.
- Embodiments identify spending by a cardholder on an inflight internet service provider 1300 to anticipate cardholder travel to a destination, factoring the travel in future financial transaction processing.
- FIG. 3 illustrates a process 3000 to white list cardholder travel through detecting a cardholder using an airplane internet service, constructed and operative in accordance with an embodiment of the present disclosure. It is understood by those familiar with the art that process 3000 may be a non-real time clearing process, but in alternate embodiments may be a real time process. Conventionally, a clearing process is a non-real time process.
- payment network 2000 receives transaction data from an inflight internet service provider 1300 .
- an inflight internet service provider 1300 When cardholders use an inflight internet service provider 1300 , by definition they are traveling, as they are using the service on an airplane.
- the transaction data includes a cardholder identifier, a merchant identifier and a transaction amount.
- the cardholder identifier is an identifier associated with a cardholder account, such as a PAN.
- the merchant identifier identifies the merchant that is providing a good or service; in this instance, the merchant identifier identifies the inflight internet service provider 1300 as the merchant.
- the transaction amount is the amount being charged by the inflight internet service provider 1300 .
- the transaction data is received electronically via a network interface 2300 .
- the transaction data includes addenda data.
- the addenda information may also include the flight information associated with the flight being flown by the cardholder.
- the flight information may include an airline flight number, flight departure location, and flight destination location. Typically, flight departure locations and flight destination locations are indicated by a three-letter airport code.
- the inflight internet service provider 1300 may not know the flight number or destination. Some embodiments may address this situation by performing a geo-location pull, which is a positioning triangulation.
- the geo-location pull may be an origin geo-location pull or a destination geo-location pull. In such embodiments the origin is determined when the plane doors are closed (in case of an origin geo-location pull) or opened (in case of a destination geo-location pull).
- the fraud prevention engine 2110 parses the cardholder identifier, and any flight information from the transaction data.
- payment network 2000 determines whether the inflight internet service provider transaction has correctly provided traveler itinerary information encoded within addenda.
- the addenda messages may be populated by inflight internet service provider 1300 at the time payment for internet service is made.
- itinerary information may include the travel destination/departure points, and date of travel.
- the addenda are incomplete.
- the travel itinerary information is verified against travel database 2210 , block 3030 .
- travel database 2210 includes flight details, such as departure and destination locations, and additionally purchased travel by the cardholder.
- the addenda are corrected and travel details are added, if necessary.
- travel database 2210 may be supplemented by information in a Global Distribution Systems database.
- supplemental information may include a cardholder travel itinerary which includes subsequent travel.
- travel identifier 2112 creates a “white list” entry for the cardholder (and their associated PANs), including locations for the dates of travel. For example, if cardholder Karin purchases internet service from a flight from New York JFK airport to San Diego, Calif., then a white list is created for the PAN associated with Karin listing San Diego, Calif. as the destination. Also, as the inflight internet service is purchased, the payment network 2000 knows that the present date of travel is the authorization date. Additionally, using GDS data, Karin's return flight information may be determined as subsequent travel, and similarly stored in the white list entry. A travel timeframe can be determined as the difference between the date of the internet service travel authorization and the date of the subsequent travel.
- a travel location and travel timeframe for the cardholder may be stored in the appropriate white list entry.
- the white list entry may adjust or extrapolate location information to proximate locations, based on city, metropolitan area, county, state, province or country.
- the created white list entries are stored into the cardholder database 2220 .
- embodiments of the disclosure use the white list as a factor in scoring payment card financial transactions.
- FIG. 4 illustrates a real-time method 4000 that factors anticipated travel in fraud detection and scoring, constructed and operative in accordance with an embodiment of the present disclosure.
- payment network 2000 receives transaction request from a merchant bank.
- the transaction request typically contains information such as the amount of the transaction and a PAN associated with the payment card, and the (location) origin of the transaction.
- payment network 2000 determines whether the a white list entry is associated with the cardholder by checking travel database 2210 . If not, flow continues at block 4060 . If a white list entry is associated with the cardholder, flow continues at block 4030 .
- a white list entry is associated with the cardholder, and payment network 2000 retrieves the white list entry.
- the transaction location, time and date are compared with the white list entry at block 4040 to determine if the travel location time, and date match the white list entry.
- Fraud prevention engine 2110 may automatically adjust the time and date for the time zone of the transaction origin. If the transaction does not fit within the white list entry, the process flow continues at block 4060 .
- the white list information is added as a factor for the scoring engine, block 4050 .
- the transaction is scored by scoring engine 2114 at block 4070 , and the score is transmitted along with the transaction information to the issuer, block 4070 . With this information, an issuer may decide whether to permit or reject the transaction. In some embodiments where the payment network 2000 is located at an issuer, the process authorizes or rejects the transaction directly. In yet other embodiments, payment network 2000 may preemptively reject the transaction without consultation with the issuer, if the score from the score transaction is too low.
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US20190095921A1 (en) * | 2017-09-26 | 2019-03-28 | Mastercard International Incorporated | Method and system for transaction scoring via social media integration |
US20190347665A1 (en) * | 2018-05-09 | 2019-11-14 | Capital One Services, Llc | Systems and methods for managing foreign transactions |
US11250501B2 (en) | 2018-08-21 | 2022-02-15 | Capital One Services, Llc | Scalable architecture for managing transactions |
US10810261B2 (en) | 2018-08-21 | 2020-10-20 | Capital One Services, Llc | Visualization of transaction data |
US11182756B2 (en) * | 2018-08-21 | 2021-11-23 | Capital One Services, Llc | Categorization of non-contiguous transactions |
US11580461B2 (en) * | 2020-05-05 | 2023-02-14 | Capital One Services, Llc | System for advising consumers on optimal pedestrian routes based on transaction history |
US20250029089A1 (en) * | 2023-07-21 | 2025-01-23 | Panasonic Avionics Corporation | Dynamic transaction allocation system for in-flight connectivity |
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