US6122633A - Subscription within workflow management systems - Google Patents
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
- G06Q40/08—Insurance
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- Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
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Definitions
- the present invention relates to the field of computer systems acting as workflow management systems (WFMS).
- WFMS workflow management systems
- WFMS Workflow-Management-Systems
- This network of activities, the process model is constructed as a directed, acyclic, weighted, colored graph.
- the nodes of the graph represent the activities or workitems which are performed.
- the edges of the graph, the control connectors, describe the potential sequence of execution of the activities.
- Definition of the process graph is via the IBM FlowMark Definition Language (FDL) or the built-in graphical editor.
- FDL IBM FlowMark Definition Language
- the runtime component of the workflow manager interprets the process graph and distributes the execution of activities to the right person at the right place, e.g. by assigning tasks to a work list according to the respective person, wherein said work list is stored as digital data within said workflow or process management computer system.
- the business processes have to be analyzed and, as the result of this analysis, a process model has to be constructed as a network of activities corresponding to the business process.
- a process model In the IBM FlowMark product, the process models are not transformed into an executable.
- an instance of the process is created from the process model, called a process instance. This process instance is then interpreted dynamically by the IBM FlowMark product.
- Another area of the technology relates to techniques of subscribing information.
- the idea of subscriptions is becoming more and more popular with the users of computer systems, in particular, with the increasing amount of information available. Users must no longer periodically query for new information.
- the appropriate computer systems offer the user the capability to subscribe once to the system and specify upon which event or which type of information they would like to be notified.
- the computer system then takes over the responsibility to monitor events or information with respected to said subscribed, i.e. selected, events or information and then autonomously inform the subscriber.
- WFMSs manage the execution of business processes. These business process typically are performed in a distributed environment. Typically workflow management system write an audit trail. This audit trail contains a record for each major event, such as start or termination of a process or an activity. The audit trail of WFMS represents a huge potential source of information lacking any teaching for a subscription technology on certain information elements within the audit trail.
- the present invention is based on the objective to extend workflow management systems by a subscription component. More specifically, the present invention is directed to a subscription-means as part of or as separate extension to a workflow-management-system (WFMS), said WFMS comprising an audit-trail of said WFMS stored within a database, said audit-trail encompassing a multitude of audit-records representing a protocol of events occurred during the execution of the WFMS, wherein said subscription-means comprises at least one subscription-monitor to autonomously process subscribed-audit-records, said subscription-monitor comprising a subscription-selector and a subscription-actuator, wherein said subscription-monitor is implemented as a database-trigger for said audit-trail and said subscription-selector is a search condition identifying said subscribed-audit-records, and wherein said subscription-actuator is processed if subscribed-audit-records have been identified.
- WFMS workflow-management-system
- the present invention assumes a workflow management system (WFMS) comprising an audit-trail stored within a database encompassing a multitude of audit records. These audit trail represents a protocol of events occurred during the execution of the WFMS.
- WFMS workflow management system
- the present invention teaches subscription means comprising one or a multitude of subscription monitors.
- a subscription monitor allows to subscribe to certain audit records.
- a subscription monitor comprises a subscription selector and a subscription actuator.
- the subscription monitor autonomously processes subscribed audit records.
- a subscription monitor is implemented as a database trigger for said audit trail and a subscription selector is realized as a search condition identifying subscribed audit records.
- the subscription actuator processes each of the subscribed audit records generating the subscription result.
- the technique proposed by the present invention minimizes the implementation effort for the subscription means as the teaching exploits and combines as far as possible various database features. At the same time this approach results in a performance improved implementation.
- subscription monitors are implemented based on database triggers they operate within the database, i.e. directly at the place where the audit trail is stored.
- subscription monitors can be implemented within the database, i.e. outside the WFMS, this approach does not require any changes to the WFMS.
- subscription monitors become effective immediately; that means even for running process instances within the WFMS.
- the implementation approach of the current teaching allows for the definition any number of subscription monitors and any number of these subscription monitors may be processed in parallel.
- the present invention further allows for additional processing of the subscribed audit records by a subscription actuator.
- they may be processed to generate some sort of condensed subscription result. For instance the subscriber may receive a summary of certain changes happened within the audit trail since the last subscription response.
- the present invention further relates to the implementation of a subscription actuator as a user defined function within said database.
- the advantages of this approach are manyfold. Again this minimizes the implementation effort for the subscription means as the teaching exploits the database feature of user defined function. Similar to what has been outlined above performance has been improved as the execution takes place within the database, i.e. directly at the place where the audit trail is stored.
- an implementation is not restricted to the execution of certain database routines. Instead any activity may executed like in a general program.
- a subscription actuator once started because subscribed audit records have been identified sends a message to the subscriber on the audit records.
- a subscription monitor may start a process instance within said WFMS.
- FIG. 1 is a diagram reflecting an assumed layout of an audit trail record stored within the audit trail which in turn is stored within a database.
- FIG. 2 is a visualization of an example of a subscription monitor implemented as a database trigger.
- FIG. 3 reflects an example of the specifications of a subscription actuator implemented as a user-defined function within the database.
- the present invention is illustrated based on IBM's FlowMark workflow management system. Of course any other WFMS could be used instead. Furthermore the current teaching applies also to any other type of system which offers WFMS functionalities not as a separate WFMS but within some other type of system.
- a subscription system according to the current teaching may be realized as part of a WFMS or as a separate component. Though this description is favoring the first approach this is not a limitation of the technical teaching.
- a WFMS may support both, the modeling of business processes and their execution.
- Modeling of a business process as a syntactical unit in a way that is directly supported by a software system is extremely desirable.
- the software system can also work as an interpreter basically getting as input such a model:
- the model called a process model or workflow model, can then be instantiated and the individual sequence of work steps depending on the context of the instantiation of the model can be determined.
- Such a model of a business process can be perceived as a template for a class of similar processes performed within an enterprise; it is a schema describing all possible execution variants of a particular kind of business process.
- An instance of such a model and its interpretation represents an individual process, i.e. a concrete, context dependent execution of a variant prescribed by the model.
- a WFMSs facilitates the management of business processes. It provides a means to describe models of business processes (build time) and it drives business processes based on an associated model (run time).
- the meta model of IBM's WFMS FlowMark i.e. the syntactical elements provided for describing business process models, and the meaning and interpretation of these syntactical elements, is described next.
- a process model is a complete representation of a process, comprising a process diagram and the settings that define the logic behind the components of the diagram. Using various services provided by FlowMark these buildtime definitions the process models are then converted into process templates for use by FlowMark at runtime. Important components of a FlowMark process model are:
- a process modeled by a process model within FlowMark, is a sequence of activities that must be completed to accomplish a task.
- the process is the top-level element of a FlowMark workflow model. In a FlowMark process, it can be defined:
- Activities are the fundamental elements of the meta model.
- An activity represents a business action that is from a certain perspective a semantical entity of its own. With the model of the business process it might have a fine-structure that is then represented in turn via a model, or the details of it are not of interest at all from a business process modeling point of view. Refinement of activities via process models allows for both, modeling business processes bottom-up and top-down. Activities being a step within a process represents a piece of work that the assigned person can complete by starting a program or another process. In a process model, the following information is associated with each activity:
- control can exit from the activity automatically or the activity must first be confirmed as complete by a user
- a FlowMark process model consists of the following types of activities:
- Program activity Has a program assigned to perform it.
- the program is invoked when the activity is started. In a fully automated workflow, the program performs the activity without human intervention. Otherwise, the user must start the activity by selecting it from a runtime work list. Output from the program can be used in the exit condition for the program activity and for the transition conditions to other activities.
- Process activity Has a (sub-)process assigned to perform it. The process is invoked when the activity is started.
- a process activity represents a way to reuse a set of activities that are common to different processes. Output from the process, can be used in the exit condition for the process activity and for the transition conditions to other activities.
- the flow of control i.e. the control flow through a running process determines the sequence in which activities are executed.
- the FlowMark workflow manager navigates a path through the process that is determined by the evaluation to true of start conditions, exit conditions, and transition conditions.
- each activity is associated in addition with an input container too.
- the actual values for the formal parameters building the input container of an activity represent the actual context of an instance of the activity.
- Each data container is defined by a data structure.
- a data structure is an ordered list of variables, called members, that have a name and a data type.
- Data connectors represent the transfer of data from output containers to input containers. When a data connector joins an output container with an input container, and the data structures of the two containers match exactly, the FlowMark workflow manager maps the data automatically.
- Connectors link activities in a process model. Using connectors, one defines the sequence of activities and the transmission of data between activities. Since activities might not be executed arbitrarily they are bound together via control connectors. A control connector might be perceived as a directed edge between two activities; the activity at the connector's end point cannot start before the activity at the start point of the connector has finished (successfully). Control connectors model thus the potential flow of control within a business process model. Default connectors specify where control should flow when the transition condition of no other control connector leaving an activity evaluates to true. Default connectors enable the workflow model to cope with exceptional events. Data connector specify the flow of data in a workflow model. A data connector originates from an activity or a block, and has an activity or a block as its target. One can specify that output data is to go to one target or to multiple targets. A target can have more than one incoming data connector.
- Conditions are the means by which it is possible to specify the flow of control in a process.
- FlowMark process models logical expressions can be defined that are evaluated by FlowMark at runtime to determine when an activity may start, end, and pass control to the next activity.
- Start conditions are conditions that determine when an activity with incoming control connectors can start. The start condition may specify that all incoming control connectors must evaluate to true, or it may specify that at least one of them must evaluate to true. Whatever the start condition, all incoming connectors must be evaluated before the activity can start. If an activity has no incoming control connectors, it becomes ready when the process or block containing it starts.
- transition condition is associated with each control connector.
- Transition conditions Parameters from output containers of activities having already produced their results are followed as parameters referenced in transition conditions.
- an activity terminates successfully all control connectors leaving this activity are determined and the truth value of the associated transition conditions is computed based on the actual values of their parameters.
- Business processes encompass long running activities in general; such an activity need to be allowed to become interrupted. Thus, termination of an activity does not necessarily indicate that the associated task has been finished successfully.
- exit condition In order to allow the measurement of successfullness of the work performed by an activity a Boolean expression called exit condition is associated with each activity. Exactly the activities the exit condition of which evaluated to true in the actual context are treated as successfully terminated. For determination of the actual control flow precisely the successfully terminated activities are considered. Thus the logical expression of an exit condition, if specified, must evaluate to true for control to pass from an activity or block.
- a resource may be specified as a particular program, person, a role, or an organizational unit.
- tasks are resolved into requests to particular persons to perform particular activities resulting in workitems for that person.
- Staff assignments are the means to distribute activities to the right people in the sequence prescribed by the control flow aspect of a business process model.
- Each activity in a process is assigned to one or more staff members defined in the FlowMark database. Whether an activity is started manually by the user or automatically by the FlowMark workflow manager, and whether it requires user interaction to complete or completes automatically, a staff member must be assigned to it.
- FlowMark staff definition entails more than identifying people at your enterprise to the FlowMark database. For each person defined, you can specify a level, an organization, and multiple roles. These attributes can be used at run time to dynamically assign activities to people with suitable attributes.
- Process definition includes modeling of activities, control connectors between the activities, input/output container, and data connectors.
- a process is represented as a directed acyclic graph with the activities as nodes and the control/data connectors as the edges of the graph. The graph is manipulated via a built-in, event-driven, CUA compliant graphic editor.
- the data containers are specified as named data structures. These data structures themselves are specified via the DataStructureDefinition facility.
- FlowMark distinguishes three main types of activities: program activities, process activities, and blocks.
- Program activities are implemented through programs. The programs are registered via the Program Definition facility. Blocks contain the same constructs as processes, such as activities, control connectors etc. They are however not named and have their own exit condition. If the exit condition is not met, the block is started again.
- Process activities are implemented as processes. These subprocesses are defined separately as regular, named processes with all its usual properties. Process activities offer great flexibility for process definition. It not only allows to construct a process through permanent refinement of activities into program and process activities (top-down), but also to build a process out of a set of existing processes (bottom-up). In particular, process activities help to organize the modeling work if several process modeler are working together. It allows the team members to work independently on different activities. Program and process activities can be associated with a time limit. The time limit specifies how long the activity may take. If the time is exceeded, a designated person is notified. If this person does not react within another time limit, the process administrator is notified. It not only helps to recognize critical situation but also to detect process deficiencies as all notifications are recorded in an audit trail.
- Data Structures are names and are defined in terms of elementary data types, such as float, integer, or string and references to existing data structures.
- Managing data structures as separate entities has the advantage that all interfaces of activities and their implementations are managed consistently in one place (similar to header files in programming languages).
- Program Registration Facility All programs which implement program activities are defined via the Program Registration Facility. Registered for each program is the name of the program, its location, and the invocation string.
- the invocation string consists of the program name and the command string passed to the program.
- a process instance is started either via the graphical interface of via the callable process application programming interface.
- start activities are located, the proper people are determined, and the activities are posted onto the work list of the selected people. If a user selects the activity, the activity is executed and removed from the work list of any other user to whom the activity has been posted. After an activity has executed, its exit condition is evaluated. If not met, the activity is rescheduled for execution, otherwise all outgoing control connectors and the associated transition conditions are evaluated.
- a control connector is selected, if the condition evaluates to TRUE.
- the target activities of the selected control connectors are then evaluated. If their start conditions are true, they are posted to the work list of selected people.
- a process is considered terminated, if all end activities have completed. To make sure that all end activities finish, a dead path elimination is performed. It removes all edges in the process graph which can never be reached due to failing transition conditions. All information about the current state of a process is stored in the database maintained by the server. This allows for forward recovery in the case of crashes.
- the idea of subscriptions is becoming more and more popular with the users of computer systems, in particular, with the increasing amount of information available. Users must no longer periodically query for new information.
- the appropriate computer systems offer the user the capability to subscribe once to the system and specify upon which event or which type of information they would like to be notified.
- the computer system then takes over the responsibility to monitor events or information with respected to said subscribed, i.e. selected, events or information and then autonomously inform the subscriber.
- the appropriate computer systems offer the user the capability to subscribe to the system and specify upon which event they would like to be notified.
- WFMS manage the execution of business processes. These business process typically are performed in a distributed environment. Typically workflow management system write an audit trail. This audit trail contains a record for each major event, such as start or termination of a process or an activity.
- subscription can be offered by a workflow management system without any change to the workflow management system itself by exploiting the trigger and user-defined function mechanism of the relational database management system in which the audit trail is stored.
- the main purpose of the audit trail is to capture the history of the execution of a process instance.
- an audit trail represents a type of execution protocol of the process models executed by the WFMS.
- Most workflow management systems store the audit trail directly into a relational database.
- the Workflow Management Coalition is in the process of standardizing the audit trail.
- Typical events are start of a process, termination of a process, start of an activity, or termination of an activity. Also events of any type occurring during execution of a certain activity are candidates for the audit trail. In such a case the activity itself would generate an audit trail. Thus for current invention it is not important which component is actually generating the event and therefore the audit trail record. This may be done by the WFMS itself or any other program.
- Name of the activity Each activity within a process model is uniquely identified via the name. This field is populated if the event is associated with an activity.
- User fields provide a mechanism to store import user data that is associated with a process instance in the audit trail. A typical example is a customer number or the amount of a loan.
- a trigger defines a set of actions that are executed or triggered by, a ⁇ delete ⁇ , ⁇ insert ⁇ , or ⁇ update ⁇ operation on a specified table stored within the database. When such an SQL operation is executed, the trigger is said to be activated.
- Triggers are defined using the CREATE TRIGGER statement. There are a number of criteria that are defined when creating a trigger which are used to determine when a trigger should be activated.
- the subject table defines the table for which the trigger is defined.
- the trigger event defines a specific SQL operation that modifies the subject table.
- the operation could be ⁇ delete ⁇ , ⁇ insert ⁇ , or ⁇ update ⁇ .
- the trigger event is that particular event defined to activate a certain action depending on a certain or a set of certain previous actions.
- the trigger activation time defines whether the trigger should be activated before or after the trigger event is performed on the subject table.
- the statement that causes a trigger to be activated will include a set of affected rows. These are the rows of the subject table that are being deleted, inserted, or updated. Or in other words, the set of effected rows comprise those rows within the subject table which have been manipulated according the specifications of the trigger event.
- the trigger granularity defines whether the actions of the trigger will be performed once for the statement or once for each of the rows in the set of affected rows.
- the triggered action consists of an optional search condition and a set of SQL statements that are executed whenever the trigger is activated.
- the SQL statements are only executed if the search condition evaluates to true.
- the SQL statements can include statements that ⁇ select ⁇ , ⁇ update ⁇ , ⁇ insert ⁇ or ⁇ delete ⁇ tables. It also can include user-defined database functions. Moreover certain tapes of databases may allow or can be extended to execute not only SQL statements but allow execution for any type of program.
- the triggered action may refer to values in the set of affected rows. This is supported through the use of transition variables. Transition variable use the names of the columns in the subject table qualified by a specified name that the identifies whether the reference is the old value (prior to the update) or the new value (after the update). Another means of referring to the values in the set of affected rows is using transition tables. Transition tables also use the names of the columns of the subject table but have a name specified that allows the complete set of affected rows to be treated as a table. As with transition variables, a transition table can be defined for the old values and the new values but only in after triggers.
- triggers can be specified for a combination of table, event, or activation time.
- the order in which the triggers are activated is the same as the order in which they are created.
- a database function is a relationship between a set of input data values and a result value.
- the TIMESTAMP function can be passed input data values of DATE and TIME and the result is a TIMESTAMP.
- Functions can be either built-in or user-defined.
- Built-in functions are provided with the database manager providing a single result value. Examples of such functions include column functions such as AVG, operator functions such as "+”, casting functions such as DECIMAL, and others such as SUBSTR.
- User-defined functions are functions that are registered in a database and can be used via regular data base functions and during regular database processing. Actually they offer the freedom for any type of DB-internal of DB-external processing.
- a user-defined function can be external or sourced.
- An external function is defined to the database with a reference to an object code library and a function within that library that will be executed when the function is invoked.
- a sourced function is defined to the database with a reference to another built-in or user-defined function that is already known to the database.
- IBMs relational database management system DB2 A detailed description of user-defined functions as implemented by IBMs relational database management system DB2 can be found in ⁇ IBM Database 2 SQL Reference--for common server ⁇ , Version 2, 1995 (available through IBM branch office). Vendors of other relational database management systems may use a different term for this functionality.
- Subscription can be implemented for a workflow management system that puts the audit trail into a relational database by putting a trigger on the audit trail.
- the events in interest for a subscriber are specified as search conditions in the triggered action part of the trigger.
- search conditions operate as subscription selectors.
- the relational database management system evaluates the search condition. When the search condition has evaluated to true, the appropriate audit trail is of interest to the subscriber.
- the appropriate action to notify the subscriber is also made part of the triggered action part of the trigger.
- the triggered action part of a trigger only SQL statements are permitted.
- the actual notification of the subscriber is encapsulated into a user-defined function.
- the user-defined function can perform everything with the exception of SQL calls, any desired notification mechanism can be implemented within the user-defined function. It could for example be the sending of an e-mail message, the creation of a Lotus Notes document and mailing it, or even the starting of a process instance in the workflow management system via the workflow management systems application programming interface. If the audit trail does not contain sufficient information, the user-defined function could also obtain additional information from the workflow management system using for example object identifiers in the audit trail in appropriate application programming interface calls.
- the subscription actuator implements the activities to be processed, if records have been determined by the subscription selector.
- the subscription actuator finally generates the subscription result.
- the current teaching imposes no limitation on the nature of the subscription result. It may consist in just informing the subscriber on the audit record determined by the subscription implementation, it may consist in starting any type of program (including making the determined audit records available) or some other type of processing.
- the proposed method can even be used if the workflow management system does not store the audit trail in a relational database as long as the workflow management's audit trail can be transformed into a relational database timely.
- the proposed method can also be used if the software that is used to write the audit trail supports the notion of triggers.
- an audit trail record encompasses 7 fields, starting with the ⁇ TIME ⁇ field in line 2 of FIG. 1 and ending with the ⁇ USER -- FIELD ⁇ in line 8 of FIG. 1.
- FIG. 2 shows how a trigger is defined to support the desired subscription.
- the trigger is given the name SUBSCRIPTION.
- the audit trail table AUDIT is specified as the affected table; i.e. as the subject table (refer to line 3 in FIG. 2).
- the trigger event (INSERT) causes the activation of the trigger when a new record is inserted into the audit trail table (refer to line 3 in FIG. 2).
- the trigger is activated after (AFTER) the record is inserted into the audit trail table (refer to line 2 in FIG. 2).
- the trigger granularity is defined to be once per row (FOR EACH ROW) (refer to line 5 in FIG. 2); that means the trigger is potentially invoked for every audit trail record.
- the trigger references the set of affected rows (actually only one row) in the audit trail by defining a transition table N (REFERENCES NEW AS N) (refer to line 4 in FIG. 2).
- the actual notification mechanism for the subscriber is then encapsulated in the user-defined function SUBSCRIBE, which receives the name of the approver (N.USER), the loan amount (N.USER -- FIELD), and the name of the process instance (N.INSTANCE -- NAME).
- FIG. 3 shows the definition of the user-defined functions SUBSCRIBE, which is called by the SQL statement section of the triggered action (refer to lines 9 to 11 in FIG. 2). Actually it defines the interface of the user-defined-function and further externals (like the method for passing variables by referring to the C-implementation approach in the current case) allowing the database system to invoke the user-defined-function passing the required information. It expects three fields as input described by their types CHAR(32) (refer to lines 1 and 3 in FIG. 3) and INTEGER (refer to line 2 in FIG. 3). The function returns an integer value (RETURNS INTEGER) (refer to line 4 in FIG. 3).
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